How to Convert a Physical SIM to an eSIM

Published: 28 May 2024

Tired of losing those tiny SIM cards and swapping them when you need to switch networks? It might be time to convert your physical SIM to an eSIM.

The shift from traditional SIM cards to eSIMs is becoming more prevalent due to the numerous benefits embedded SIMs offer. This guide will walk you through converting your physical SIM to an eSIM, highlighting the advantages and necessary steps and addressing common questions.

What is an eSIM?

An eSIM, or Embedded Subscriber Identity Module, is a digital SIM that allows you to activate a mobile network plan without a physical SIM card. Unlike traditional SIM cards, an eSIM is built directly into your device.

It can store multiple profiles, which you can switch between without swapping physical SIMs. This technology is supported by the latest smartphones, tablets, and even laptops.

The most obvious difference between the two is the physical aspect: physical SIMs can be removed, while eSIMs cannot. Traditional SIMs come in various sizes and must be manually inserted into your device. eSIMs, on the other hand, are pre-installed in your device and can be activated via software, offering a more seamless experience.

Benefits of converting to eSIM

eSIMs boast advantages for your mobile experience. Whether you’re a tech enthusiast, a frequent traveller, or simply looking to optimise how you use your mobile device, embracing eSIM technology can transform how you connect. Here are just some of the benefits of eSIMs.

No physical SIM limitations

eSIMs eliminate the need for physical SIM cards. This means there's less risk of damaging or losing your SIM. For anyone who has struggled with these tiny chips or lost a SIM during a device swap, eSIMs provide a much-needed solution by digitizing the technology.

Enhanced flexibility and convenience

eSIM technology greatly enhances the flexibility of managing your mobile services. With an eSIM, you can switch between different carrier profiles, which is useful when you have separate personal and business numbers. Managing multiple profiles digitally through your device settings is quick, making connecting and controlling your data easier.

Ideal for frequent travellers

eSIMs are hugely advantageous for frequent travellers. You can switch between different country profiles or carriers without using multiple SIM cards. This means you can avoid roaming charges and enjoy local rates by simply switching to a local network profile. Truely, a leading eSIM provider, covers over 200 international regions and destinations, ensuring you stay connected wherever you go.

Step-by-step guide to converting a physical SIM to an eSIM

Converting your physical SIM to an eSIM is simple, although the exact steps can vary slightly depending on your device. Here’s how you can make the switch across different types of devices:

iPhone users

  1. Ensure your iPhone is compatible with eSIM technology. Most newer models from iPhone XS onwards support eSIM.
  2. Contact your mobile carrier to request an eSIM profile. Typically, they will send you a QR code either via email or as a physical card.
  3. Open the Settings app on your iPhone.
  4. Tap on Cellular or Mobile Data, then select Add Cellular Plan.
  5. Scan the QR code provided by your carrier with your iPhone’s camera. Make sure to follow any additional instructions provided by your carrier.
  6. Once scanned, your iPhone will set up the eSIM. You can label your new plan (like 'Personal' or 'Business') for easy management.

Android users

For Android users, the steps can vary significantly depending on the brand and model. Here's a general guide for popular brands:

  • Samsung devices

  1. Go to Settings > Connections > SIM Card Manager.
  2. Tap on Add Mobile Plan and select Add Using QR Code.
  3. Scan the QR code provided by your carrier.
  4. Follow the on-screen instructions to complete the setup.
  • Google Pixel devices:

  1. Open the Settings app and go to Network & Internet.
  2. Tap on Mobile Network then Download a SIM instead?.
  3. Scan your QR code or enter the details manually if prompted.

For other devices

For less popular brands or devices, the process might not be as streamlined, but it generally follows a similar pattern:

  1. Check device compatibility with eSIM technology, as not all devices support eSIMs.
  2. Request an eSIM activation from your carrier, which will usually involve receiving a QR code.
  3. Navigate to the Settings where mobile networks are managed. This could be under settings like Network & Internet, Cellular Networks, or a similar variant.
  4. Look for an option to Add a mobile plan or Set up eSIM.
  5. Use the camera to scan a QR code or perform manual entry to add the eSIM profile to your device.

If your device or brand has specific requirements or procedures, consulting the user manual or support website for detailed guidance will be helpful.

Can I use my physical SIM and eSIM together?

Many modern smartphones offer dual SIM functionality, allowing users to have a physical SIM and an eSIM active simultaneously. This feature is handy for managing different aspects of your life, such as keeping separate personal and business numbers or using one number for calls and another for data.

How dual SIM works on supported devices

  1. Dual SIM setup: In devices that support dual SIM functionality, you can set up your eSIM as one line and insert a physical SIM card as another. This setup allows both lines to be active simultaneously.
  2. Managing dual SIMs: On your device, you can specify which line you want to use for your primary services, like calls, messages, and data. You can also switch between the two lines depending on your needs.
  3. Travel and local data: For travellers, this feature is particularly advantageous. You can keep your home country’s number active for calls and texts while using a local eSIM profile for data services in the country you are visiting, avoiding expensive roaming charges.

Troubleshooting common issues

Switching to an eSIM is generally a smooth process, but like any technological advancement, it can sometimes come with challenges. Here are some common issues and how to resolve them:

Compatibility issues with older devices

  • Problem: Older smartphones may not support eSIM technology.
  • Solution: Check your device specifications to confirm if it supports eSIMs. If your device is incompatible, consider upgrading to a newer model supporting eSIM functionality.

Activation problems

  • Problem: Sometimes, the eSIM does not activate immediately after scanning the QR code.
  • Solution: Ensure that your device is connected to the internet during activation. Restart your device and try scanning the QR code again. If the problem persists, contact your carrier for further assistance.

Profile management issues

  • Problem: Difficulty managing or switching between multiple eSIM profiles.
  • Solution: Most devices allow you to manage eSIM profiles directly from the Settings menu under Cellular or Mobile Network. Make sure your device’s software is updated to the latest version, which can improve the management features. If issues persist, consult your device’s user manual or contact customer support.

Network connection issues

  • Problem: After switching to an eSIM, you might experience issues with network connectivity.
  • Solution: Check that the eSIM profile settings are correctly configured according to your carrier's instructions. Sometimes, removing and re-adding the eSIM profile can resolve connectivity issues.

Get the best eSIM experience with Truely

Are you ready to switch to a more streamlined way to stay connected? With Truely’s eSIM plans, you can activate your mobile network plan digitally. Whether you’re at home or travelling across the globe, Truely’s eSIM solutions offer a smarter way to manage your mobile connectivity.

Why Choose Truely’s eSIM?

Choose Truely’s eSIM for unparalleled global coverage in up to 200+ countries, ensuring you stay connected without physical card swaps or costly roaming fees. Enjoy budget-friendly travel experiences with no unexpected charges.

Plus, Truely offers round-the-clock customer service, providing support whenever and wherever you need it, making it an ideal solution for frequent travellers and those seeking reliable mobile connectivity.

Conclusion

Switching from a physical SIM to an eSIM can positively impact how you manage and use your mobile service, particularly for those who travel frequently or juggle multiple numbers.

This technology not only minimises physical waste but also enhances flexibility, allowing users to switch carriers or manage multiple profiles effortlessly. You can get started by switching to a Truely eSIM for a new level of convenience in your digital connectivity.

Frequently Asked Questions

What is required to convert my physical SIM to an eSIM?

To convert your physical SIM to an eSIM, you need a compatible smartphone that supports eSIM technology and a mobile plan that includes eSIM service from your carrier. Most carriers provide a QR code or a dedicated app to facilitate the conversion process. Ensure your device’s software is updated to the latest version to avoid compatibility issues.

Can I convert my physical SIM to an eSIM myself, or do I need to visit a store?

Yes, you can usually convert your physical SIM to an eSIM yourself. The process typically involves scanning a QR code provided by your carrier, which automatically sets up your eSIM. Some carriers might require you to download their app or visit their website. However, for specific requirements or troubleshooting, visiting a store might be advisable.

How long does it take to activate an eSIM after converting from a physical SIM?

Activation times can vary, but eSIMs often activate within a few minutes after setup. The process involves scanning a QR code or entering details manually into your device. Ensure you are connected to the internet during this process. If you encounter delays, contact your carrier’s customer service for assistance.

What happens to my existing mobile plan when I switch to an eSIM?

When you convert your physical SIM to an eSIM, your existing mobile plan should seamlessly transition to the eSIM without changing your service or phone number. However, it’s best to confirm with your carrier if any specific actions are required to maintain your current plan or if any new terms apply.

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