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TunnelBear Reviews

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4.1/5

878 reviews

#4 Website Unblockers

TunnelBear ranks 4 with 878 reviews. It sets itself apart with features that include 'Business VPN'. The user reviews mention: 'Free version is great, Easy to use, Fast' as the most positive attributes of TunnelBear. On the other hand, they point out 'Disappointing free version, Customer service is bad, Compatibility issues' as not living up to their expectations.

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All reviews

Positive reviews

Negative reviews

Michael S.

TunnelBear is great when you want a secure internet connection instead of using you phone data. I use it in hotels, at the gym on anyplace that offers Wi-Fi that's not encrypted.

Josh R.

Sometimes you need access to a vpn tunneler and TunnelBear is really good and easy to use! I've used it a handful of times in the last few months and couldn't be happier! I heard about it via Linus Tech Tips

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Jan 10, 2017

Crystal W.

Pros: User friendly and free! Cons: Will have to pay for it eventually :/ If I'm out and about and need to use my laptop, no fear because Tunnelbear is here! So easy to use and there is a free version.

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Jan 27, 2017

Michael s.

Pros: I can use it anywhere. Cell phone, PC etc. It's great for when I go out of town and are using a hotel wi-fi. Cons: Drops in and out sometimes, but it re-connects pretty fast and there is a setting which cancels the signal until it re-connects.

Emmanuel S.

Pros: Great vpn tool that takes no time at all to set up. This software is amazingly simple to use and takes no prior knowledge about vpn setup. Cons: Connection is sometimes a bit slow. When upgrading to a premium account this should however be fixed.

Bill C.

Pros: Easy to use interface with humour built in. Support is top quality for fixing issues through email. VPN works exactly how it should and is fast and reliable. Has maybe the best uninstall screen i've ever seen. Cons: The support for the software isn't 24/7 and doesn't have a live support option just yet. Mobile apps can sometimes have a bit of trouble connecting.

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Jul 19, 2017

Anonymous Reviewer

Pros: This is very easy to use both on a computer and a mobile phone when you are on untrusted networks and want a secure connection. There are plenty of different options of locations to "tunnel" to, which is nice. Additionally, the price is not too bad for a VPN service, and it goes down if you buy larger packages. I have never really experienced that many connection issues when using TunnelBear, which is a big plus considering other VPNs drop me frequently. Cons: There are other VPNs that provide just as much security, if not more due to legal requirements of collecting data on customers. TunnelBear does not collect logs, but still beware that Canada, where they are based, has very strict privacy laws and anti-P2P laws. An easy to use VPN for both my computer and mobile device, I usually use it when I am travelling and on an unfamiliar network and am worried about my personal security.

Malachi W.

Pros: TunnelBear is an easy to use vpn with quick and fast servers in 20 countries. It also has a good encryption that makes your web browsing secure. Cons: One thing that I don't really like is that they only have email support and that there is no other way to get support. I use it as a vpn frequently to unblock and protect my web browsing data to prevent others from tracking it.

Anonymous Reviewer

Pros: Easy to start up, easy to switch between different countries and the service has a great price compared with similar service. Cons: I would like more than the twenty-five available countries were included in the list of countries which you can establish VPN to. I am using it on my Ipad and it gives me great freedom to watch worldwide TV, movies and listen to radio shows.

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Jan 16, 2018

Nathan R.

Pros: It is simple to use, you know how much you are using it, you can see it turned on and off and it is cute. It works by giving you a "local" IP in different areas of the world. Cons: You have to remember that it is on because you do not want to consume all your allowed data in the free version. It is a good VPN that works, you can actually see it working which is a nice thing. And the bear is very cute.

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Jan 23, 2018