CyberGhost Reviews

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Truely score heart icon

3.8/5

#4 VPN Services

1,846 reviews

You will never have to worry about your privacy online with this top VPN service. CyberGhost is the fastest VPN service that provides services that focus on your safety and security. On top of this, it prioritizes internet browsing freedom for everyone.

Review insights

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Truely score

Truely score heart icon

3.77

from 1,846 analyzed reviews

Pros

Reviews with positive sentiment

72%

Cons

Reviews with negative sentiment

28%

Last updated on March, 7

Features

Average Speed

1 gbps

No-Logs

Free Trial

3 months

Data Cap

Unlimited

Free Plans

Unblocks Blocked Content

1000+ Servers

Free Trial Period

24/7 Customer Support

Live Chat Support

Windows Compatibility

50+ mbps Speed

Unlimited Streaming Access

Ultra-fast Video Streaming

Access Torrenting Sites

Cookie Logs Policy

5+ Simultaneous Connections

iOS Compatibility

No Speed Caps

Ranking

Overall ranking

4

Last updated on March, 7

CyberGhost Alternatives

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About the seller

Seller

CyberGhost

Company Website

Frequently Asked Questions

Truely is based on AI algorithms that are getting smarter every day.
What makes CyberGhost different?

CyberGhost VPN takes pride in its total transparency with its subscribers as it is the first VPN to publish a transparency report to prove to everyone that data is kept safe. Their customer service is available 24/7 and in 4 different languages, English, German, French, and Romanian. Also, the company doesn’t use chatbots or outsourced web developers. Its own team members will personally reply, so you'll get real-time answers. CyberGhost designed a user-friendly interface that’s easy for everyone to use and set-up without holding back on its numerous features. All that’s needed is one subscription to get up to 7 devices safeguarded and secured. No matter where you are, you can freely bypass geo-restrictions and censorship to play region-locked games and access blocked websites.

What is a VPN service, and why do I need one?

A virtual private network or VPN is a network where you’re allowed to connect to another network safely and securely. It’s like having one end of the cable, and the other end is connected straight to your server. You send the data from one end, and data is received on the other. Having a VPN service provider protects all your online activities from the dangers of the internet, like surfing, banking, and messaging.

How can I use a P2P client with CyberGhost VPN?

First, start the client and initiate the ‘Torrent Anonymously’ profile and start a connection. In some countries, P2P might not be allowed, so your P2P program won’t work when forced to use a server not equipped to work with P2P technology. If that’s the case, then try choosing a server from a different country. Check out the company’s server overview; the countries marked with an exclamation point are the countries that aren’t supported by P2P.

How do I change my username or my password?

Open your account and click on “My Settings,” then to your account settings. Then click on the button 'Change' next to the information you would like to change and confirm it after typing it in twice.

Can I share a CyberGhost account?

Yes, you can! CyberGhost allows up to 7 devices simultaneously under one account. Other providers usually allow up to 5 if you were to compare VPN services. As long as you and your buddies don’t exceed the seven device limit, you’ll be able to surf freely.

Can I merge two or more accounts into one?

Sadly, you cannot. If you have multiple subscriptions activated on different counts, you might as well use them all. If you want to get rid of your other accounts, here are some things you can do: If your subscription isn’t older than 45 days, you can cancel it and get your money back. If it’s a monthly subscription, try to cancel it right away within 14 days of the purchase. You’ll still get your money back as long as it doesn’t exceed 14 days.

How do I activate a prepaid or promotion key?

Go to the account management page and activate the tab ‘My Subscriptions,’ then click on “Use your activation key.” If it doesn’t work, check these to see if there’s a problem:

Step 1:

The key must not have been used before.

Step 2:

Check if it’s an expired key.

Step 3:

Downgrades are not possible. If you’re on a higher value subscription, you can’t replace it with a lower value subscription.

Step 4:

Check if you already have a current subscription.

How do I create a CyberGhost account?

Here’s a step-by-step guide to creating a CyberGhost account:

Step 1:

First, sign up on the CyberGhost page.

Step 2:

Enter your e-mail address.

Step 3:

Create a password that includes:

a. At least 6 characters.

b. Letters: lowercase and uppercase.

c. Numbers: 0-9.

d. Special characters.

Step 4:

Click ‘Sign up,’ and your PUK will be made.

When will my activation key expire?

The time frame for activating a Key varies, depending on the type of package. CyberGhost VPN activation keys that are bought offline or with Bitcoin don’t have an expiry date, and you can activate them anytime. Promotional activation keys have expiration dates and must be activated within usually a few months.

Who is responsible for my CyberGhost subscription?

The place or site you bought your CyberGhost subscription is responsible for everything related to your purchase. If you have any questions about your subscription or should you wish to cancel it, you can contact the reseller. If you need more help or have more questions, please contact CyberGhost’s customer support through your account management.

How do I set up CyberGhost VPN on my android TV?

1. To install CyberGhost VPN on Android TV, you’ll need to make sure that your Android TV runs at least 5.0 (Lollipop) or higher.

2. Open the Play Store on your Android TV and download the CyberGhost VPN.

3. The app will automatically generate a PIN code and validate the code on your online account to automatically log in.

4. The first time you create a VPN connection, a pop-up message will appear.

5. Select ‘OK’ to give permission.

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