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CactusVPN Reviews

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4.1/5

94 reviews

#8 VPN Services

CactusVPN is a fantastic VPN service that provides high-quality safety, security, and freedom to everyone who wants to browse the internet. CactusVPN believes that no one should be afraid of surfing the web and that accessing any content online should come with no restrictions or dangers.

Basic plan

$9.99

per month

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Positive reviews

Negative reviews

My experience with Cactus VPN was excellent. It works with Netflix is entirely safe for use. Highly recommended to others.

I have been using Cactus VPN for the past few years, and I love everything about it. Their customer support service is excellent, and also their website is very easy to use. All you've to do is to enter your username and password, and you get connected. The VPN service provides robust security and encryption and moreover, donot keep logs.

"quick look into cactus vpn" Overall: had to be able to give end userers access to our cloud data base and ensure they are secure connection Pros: product is easy to install very easy to navigate , gives good proection Cons: some devices on X36 bit run slow once vpn has been loaded

"Security " Overall: Security issues, I can gladly browse safely when CactusVPN is running. Pros: With today's security issues within society, a simple trustworthy VPN is necessary. I recently swapped over to CactusVPN after having some device difficulties with my previous provider. So far so good. Cons: Trial is extended which is nice. I recall it being 30 days. I did not see a student discount when signing up. That may be it's only flaw.

terrible tech support Let me first say that I am not well versed in this stuff so doing the best I can to set up an affordable VPN. I have a mac running 10.6.8. Supposedly the cactus software is compatible with this OS. But did not work on my machine. Their tech support is strictly via email. This is VERY frustrating that you can't actually talk to a live person on real time. Their tech team was not even able to tell me how to get any info as to why there software was not working. So I have no choice but to log in manually which I accomplish by following their online tutorial. This is fine until I find out the logging in manually there is no kill switch. That is if you are downloading a torrent, and it gets interrupted, the vpn will switch back to your regular connection and when the torrent continues you are now exposed. This feature is part of their software but no warning I would be losing this by connecting manually, which I have to because their software does not work on my machine. SOOOOO then they tell me to solve the problem I should download something called Tumblebrick, which I do and I use their instructions to connect. However there is no indication of whether Tumblebrick has this kill switch kind of function (the reason they told me to download it). So when I asked Cactus how I set up Tumblebrick to insure I have this kill switch, they tell me they have no idea so I should contact them. Problem is this is a free software without any tech support. So do you get the picture? This is one of most frustrating and ineffective tech support teams I have worked with anywhere. You NEVER get to talk to anyone, and you just get to read online tutorials. But in the end they will just lead you around in circles and not really solve your problems. 2 stars was being generous. PLEASE if someone finds a good affordable alternative please let me know.

killswitch goood vpn with killswitch, when your connecting dropped

Unduly variable - No support for BBC iPlayer I have used a fair number of VPN and Smart DNS services over the years, with most being disappointing. CactusVPN is different and I happily give it five stars. Not only is the website clear and concise, but the support pages provide all that most people need to know about setting up VPN and Smart DNS on their iPhones or Android devices. Customer and Tech support is fast, knowable and efficient. As far as speed is concerned, clearly with all VPNs there is a drop in speed, but this one seems to be faster than most. Smart DNS makes unblocking those difficult TV websites easy and reliable. So far, I am most impressed. Thank you! UPDATE June 2018 Sadly, no longer supports BBC iPlayer with Smart DNS, which was my main reason for joining. The VPN service is too slow for streaming and causes too much buffering. There are better services available with greater consistency of service. Disappointed.

Excellent service excellent customer service I have used Cactus for a few years now , the product is very good , and keeps abreast of the changing arena of vpn,s . The customer service is excellent .

A great vpn service. Affordable, issues i've had have quickly been resolved via chat and if ever a network is down there are always 3 more i can connect to. I would recommend them.

Excellent VPN and Smart DNS Excellent VPN and Smart DNS , I have been using Cactus since 2012 and have found their support and service to be second to none. 100% satisfied and would highly recommend.