Best Usability Testing Tools in May 2022

If you need to evaluate a new website or mobile app, you need testers who will use the product and make notes about their experience. While manual usability testing is possible, it is not always practical. Usability testing tools make it easier for you to test your product and understand how it performs in the real world.

updated May 18, 2022 12:11 PM

10

listed services

880

analyzed reviews

88

suspicious reviews removed

Ranking

Service

Truely Score

Price

Testing

Tracking

API Integration

Privacy Protection

Free Trial Period

1
UserTesting logo

UserTesting

Truely score heart icon

4.3/5

522 reviews

Custom

Contact company for pricing

Unlimited

2
UserZoom logo

UserZoom

Truely score heart icon

4.3/5

85 reviews

$500.00

per month, $6000.00 billed annually

Unlimited

14 days

3
TryMyUI logo

TryMyUI

Truely score heart icon

3.4/5

42 reviews

$99.00

per month

Unlimited

14 days

4
Userlytics logo

Userlytics

Truely score heart icon

3.2/5

133 reviews

$49.00

per participant

Unlimited

5
Userfeel logo

Userfeel

Truely score heart icon

3.1/5

26 reviews

$59.00

per test

Unlimited

6
UsabilityHub logo

UsabilityHub

Truely score heart icon

2.6/5

56 reviews

$66.00

per month, $792.00 billed annually

Unlimited

7
Loop11 logo

Loop11

Truely score heart icon

2.4/5

0 reviews

$63.00

per month, $756.00 billed annually

Unlimited

14 days

8
Hotjar logo

Hotjar

Truely score heart icon

2.3/5

1 review

$39.00

per month

Unlimited

9
UXArmy logo

UXArmy

Truely score heart icon

2.3/5

15 reviews

$59.00

per month

Unlimited

7 days

10
usabiliTEST logo

usabiliTEST

Truely score heart icon

2.1/5

0 reviews

Custom

Contact company for pricing

Unlimited

3 days

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Frequently Asked Questions

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What are Usability Testing Tools?

Usability test tools are software applications that help companies determine how well their product works in real-world environments. Usability testing tools are used to test the user experience of a website or app. They can be used for usability audits, user testing and competitive intelligence.

Why do you need Usability Testing Software?

To ensure the best user experience possible, companies should employ usability testing tools. Usability testing tools can provide you with a number of benefits, such as gathering data on how users interact with a product, improving the design and layout of an app or website and identifying potential problems before launching a new product. These testing tools collect data on how easy or difficult it is for people to use a product in the aim of giving designers an opportunity to understand what works and what doesn't.

What are the core features of Usability Testing Tools?

Unlimited Testing

Unlimited usability testing allows you to test as many times as you want, even for new versions of or new features of your app or website, allowing you to get more user data without paying more.


Data Reporting and Tracking

Reporting and tracking features allow you to monitor user sessions. Data reported includes useful information to help identify problems users encounter during testing sessions. Usability testing tools are able to do this by capturing the user experience with screenshots, time stamps and actions specific to the usability testing session. Tracked data can then be archived, exported and analyzed for later use.


API Integration

Usability testing tools offer the ability to remotely perform tests on a desktop and on portable devices. When a project is designed for specific screen sizes, it can be difficult to simulate what it will look like on mobile devices. API integration allows developers to get screenshots of the mobile experience and get feedback from testers about how easy or how difficult using the app is.


Privacy Protection

The goal of usability testing is to have real users evaluate the interface in order to get user feedback. The success of these tests hinges on how comfortable and safe users feel while providing feedback. The feature does not just protect users; it also reduces the risk of security breaches and data leaks.

Who needs Usability Testing Tools?

Manufacturers

The best usability testing tools enable manufacturers to create interactive prototypes and wireframes, test them with real users, and collect data about how the designs are working.


Developers

Usability testing tools are used to test products with potential customers or end-users, helping developers see how easy it is for people to use their product, and how to improve it.


Marketers

Usability test tools help marketers know how well their website is performing, if it will be successful in the market, and if it will be able to compete with other websites.


Executives

Usability test tools provide feedback to executives who need to make crucial decisions about their company’s product.

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