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Best Usability Testing Tools in October 2022

If you need to evaluate a new website or mobile app, you need testers who will use the product and make notes about their experience. While manual usability testing is possible, it is not always practical. Usability testing tools make it easier for you to test your product and understand how it performs in the real world.

10 Listed services

725Analyzed reviews

72Suspicious reviews

Service

Price

Testing

Tracking

API Integration

Privacy Protection

Free Trial Period

1

8

UXArmy logo
Truely score heart icon

4.7/5

14 reviews

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$59.00

per month

Unlimited

7 days

Visit site

2

2

Userlytics logo
Truely score heart icon

4.5/5

115 reviews

Visit site
$49.00

per participant

Unlimited

Visit site

3

3

UsabilityHub logo
Truely score heart icon

4.0/5

56 reviews

Visit site
$66.00

per month, $792.00 billed annually

Unlimited

Visit site

4

1

Userfeel logo
Truely score heart icon

3.9/5

23 reviews

Visit site
$59.00

per test

Unlimited

Visit site

5

3

UserZoom logo
Truely score heart icon

3.8/5

84 reviews

Visit site
$500.00

per month, $6000.00 billed annually

Unlimited

14 days

Visit site

6

5

UserTesting logo
Truely score heart icon

3.3/5

390 reviews

Visit site

Contact company for pricing

Unlimited

Visit site

7

4

TryMyUI logo
Truely score heart icon

2.9/5

42 reviews

Visit site
$99.00

per month

Unlimited

14 days

Visit site

8

Hotjar logo

Hotjar

Truely score heart icon

0.0/5

1 review

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$39.00

per month

Unlimited

Visit site

9

2

Loop11 logo

Loop11

Truely score heart icon

0.0/5

0 reviews

Visit site
$63.00

per month, $756.00 billed annually

Unlimited

14 days

Visit site

10

usabiliTEST logo

usabiliTEST

Truely score heart icon

0.0/5

0 reviews

Visit site

Contact company for pricing

Unlimited

3 days

Visit site

#1

UXArmy

UXArmy

Best Overall

14 Reviews analysed

11 Positive

3 Negative

Visit site

Key facts

  • Testing

    Unlimited

  • Tracking

  • API Integration

  • Privacy Protection

  • Free Trial Period

    7 days

Pros

  • Results are awesome

  • Pleased with experience

  • Only minor quirks

  • Easy to create videos

  • Customer service is great

See all

Cons

  • Not recommended

  • Hard to navigate

  • Money transfer issues

See all

Key facts

  • Testing

    Unlimited

  • Tracking

  • Privacy Protection

Pros

  • Customer service is great

  • Really appreciated by its users

  • Lots of long time users

  • Only minor quirks

  • Very intuitive

See all

Cons

  • Login problems

  • Takes forever to open

  • Waiting time

  • Crashes reported

  • Problems with app store listing

See all

Key facts

  • Testing

    Unlimited

  • Tracking

  • Privacy Protection

Pros

  • Only minor quirks

  • Easy to use

  • No issues experienced

  • Very intuitive

  • Fast

See all

Cons

  • Bad user experience

See all

Key facts

  • Testing

    Unlimited

  • API Integration

  • Privacy Protection

Pros

  • Easy to use

  • Integration is easy

  • Easy to work with

  • Easy to create videos

  • Very intuitive

See all

Cons

  • Delivery problems

  • Suspected scam

  • Getting errors

  • Bad user experience

See all

#5

UserZoom

84 Reviews analysed

68 Positive

16 Negative

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Key facts

  • Testing

    Unlimited

  • Tracking

  • API Integration

  • Privacy Protection

  • Free Trial Period

    14 days

Pros

  • Really appreciated by its users

  • Easy to use

  • Better than the rest

  • Works perfectly

  • Really fun

See all

Cons

  • Don't waste your time

  • Problems with app store listing

  • Login problems

  • Account setup is hard

  • Getting errors

See all

#6

UserTesting

390 Reviews analysed

188 Positive

202 Negative

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Key facts

  • Testing

    Unlimited

  • Tracking

  • API Integration

  • Privacy Protection

Pros

  • Lots of long time users

  • Really fun

  • Customer service is great

  • Has everything you need

  • Better than the rest

See all

Cons

  • Don't waste your time

  • Suspected scam

  • Customer service is bad

  • You have to pay extra

  • Problems with app store listing

See all

#7

TryMyUI

42 Reviews analysed

19 Positive

23 Negative

Visit site

Key facts

  • Testing

    Unlimited

  • Privacy Protection

  • Free Trial Period

    14 days

Pros

  • Email templates are great

  • Easy to work with

  • Has everything you need

  • Improves productivity

  • Worth the price

See all

Cons

  • Customer service is bad

  • You have to pay extra

  • Bad user experience

  • Fine print

  • Frustrating experience

See all

#8

Hotjar

Hotjar

1 Reviews analysed

1 Positive

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Key facts

  • Testing

    Unlimited

  • Tracking

  • API Integration

  • Privacy Protection

Pros

  • Great web version

#9

Loop11

Loop11

Visit site

Key facts

  • Testing

    Unlimited

  • Tracking

  • API Integration

  • Free Trial Period

    14 days

#10

usabiliTEST

usabiliTEST

Visit site

Key facts

  • Testing

    Unlimited

  • Privacy Protection

  • Free Trial Period

    3 days

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Frequently Asked Questions

The best Usability Testing Tool is UXArmy. UXArmy has been ranking number 1 for the last 64 days.

Usability test tools are software applications that help companies determine how well their product works in real-world environments. Usability testing tools are used to test the user experience of a website or app. They can be used for usability audits, user testing and competitive intelligence.

To ensure the best user experience possible, companies should employ usability testing tools. Usability testing tools can provide you with a number of benefits, such as gathering data on how users interact with a product, improving the design and layout of an app or website and identifying potential problems before launching a new product. These testing tools collect data on how easy or difficult it is for people to use a product in the aim of giving designers an opportunity to understand what works and what doesn't.

Unlimited Testing

Unlimited usability testing allows you to test as many times as you want, even for new versions of or new features of your app or website, allowing you to get more user data without paying more.


Data Reporting and Tracking

Reporting and tracking features allow you to monitor user sessions. Data reported includes useful information to help identify problems users encounter during testing sessions. Usability testing tools are able to do this by capturing the user experience with screenshots, time stamps and actions specific to the usability testing session. Tracked data can then be archived, exported and analyzed for later use.


API Integration

Usability testing tools offer the ability to remotely perform tests on a desktop and on portable devices. When a project is designed for specific screen sizes, it can be difficult to simulate what it will look like on mobile devices. API integration allows developers to get screenshots of the mobile experience and get feedback from testers about how easy or how difficult using the app is.


Privacy Protection

The goal of usability testing is to have real users evaluate the interface in order to get user feedback. The success of these tests hinges on how comfortable and safe users feel while providing feedback. The feature does not just protect users; it also reduces the risk of security breaches and data leaks.

Manufacturers

The best usability testing tools enable manufacturers to create interactive prototypes and wireframes, test them with real users, and collect data about how the designs are working.


Developers

Usability testing tools are used to test products with potential customers or end-users, helping developers see how easy it is for people to use their product, and how to improve it.


Marketers

Usability test tools help marketers know how well their website is performing, if it will be successful in the market, and if it will be able to compete with other websites.


Executives

Usability test tools provide feedback to executives who need to make crucial decisions about their company’s product.