HubSpot Reviews
HubSpot ranks 1 with 6,959 reviews. The user reviews mention: 'Free version is great, Easy to use, Email templates are great' as the most positive attributes of HubSpot. On the other hand, they point out 'Disappointing free version, Customer service is bad, Too expensive' as not living up to their expectations.
How customers feel about HubSpot
Feature Sentiment
Ease Of Use
97%
User Satisfaction
95%
Pricing And Charges
91%
Utility
98%
Customer Service
80%
Positive feelings
from 6,959 analyzed reviews
Free version is great
382
Easy to use
264
Email templates are great
181
Great for tracking progress
176
Great for small business
120
Better than the rest
100
Very intuitive
89
Negative feelings
from 6,959 analyzed reviews
Disappointing free version
27
Customer service is bad
15
Too expensive
12
No way to contact support
11
Data loss
10
Difficult to understand
10
There are better alternatives
8
Pricing and Features
Price
Free
Sales Starter - Yearly
$45.00 /per month, billed $540.00 yearly
Marketing Starter - Yearly
$45.00 /per month, billed $540.00 yearly
Auto Analysis
Sophisticated API
Language
6 Languages Supported
Free Trial
14 Days
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Talkwalker
Talkwalker ranks 3 with 33 reviews. The user reviews mention: 'Great for creating social media posts, Very useful, Learning curve is gentle' as the most positive attributes of Talkwalker. On the other hand, they point out 'Data loss' as not living up to their expectations.
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33 reviews
Brandwatch
Brandwatch ranks 4 with 56 reviews. It sets itself apart with features that include 'Sentiment at Attribute Level, Reach Statistics'. The user reviews mention: 'Great for creating social media posts, Nothing to dislike, Better than the rest' as the most positive attributes of Brandwatch. On the other hand, they point out 'Data loss, Waiting time, Not user friendly' as not living up to their expectations.
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Summary
HubSpot has a lot of features, but some of them are not so common and might be interesting for you. First of all, HubSpot is Linux compatible, which is quite rare to find among such services. It's also 24/7 supported by the team, so you can be sure that any issues you have will be solved as fast as possible. HubSpot is also known for its customer experience management. However, there are some downsides when it comes to features. For example, HubSpot doesn't offer a sentiment analysis dashboard, which is something that other similar services do offer. Additionally, HubSpot's real-time analysis isn't as robust as what other providers offer.
In their reviews, users have mentioned that HubSpot has some great pros, including a free version that is great for small businesses, email templates, and being very intuitive. However, they have also mentioned some cons, such as bad customer service with no way to contact support and the fact that it can be too expensive. Some users have also been disappointed with the free version, while others have found it to be better than the alternatives. Overall, reviewers find HubSpot easy to use and great for tracking progress.