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CallMiner Reviews

CallMiner ranks 14 with 1 reviews. The user reviews mention: 'Customer service is great' as the most positive attributes of CallMiner. The service doesn't present any negative aspect based on our reviews.

Basic plan

$600.00

per year

Get started

How customers feel about CallMiner

Feature Sentiment

Customer Service

100%

Positive feelings

from 1 analyzed reviews

Customer service is great

1

Read all 1 reviews

Pricing and Features

Price

Average Plan

$600.00 /per year

Text Mining

Auto Analysis

Sophisticated API

Language

30 Languages Supported

Free Trial

14 Days

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Summary

CallMiner is a tool that offers a lot of features that are unique and rare to be found in other services. However, it is missing some features that are common amongst other sentiment analysis tools. Some of the unique features that CallMiner offers are Quick Sentiment Test, Voice of Employee, 24/7 Support, Customer Experience Management, Data Mining, Browser Access, Opinion Mining, Sentiment Reports, Aspect-Based Sentiment Analysis, Automated Sentiment Analysis, Integrations, Windows Compatible, Product Demo, Mac OS Compatible, Text Mining, iOS Application, Multilingual Text Analysis, Android Application, and Voice of Customer. These are all features that are not commonly found in other sentiment analysis tools. While CallMiner does offer a lot of unique and rare features, it is missing some features that are common amongst other sentiment analysis tools. Some of these missing features include live chat support and real-time mention tracking. Overall, CallMiner is a powerful sentiment analysis tool that offers a lot of features. While it is missing some common features, the unique and rare features that it does offer more than make up for it.