Brandwatch Reviews
Brandwatch ranks 4 with 56 reviews. It sets itself apart with features that include 'Sentiment at Attribute Level, Reach Statistics'. The user reviews mention: 'Great for creating social media posts, Nothing to dislike, Learning curve is gentle' as the most positive attributes of Brandwatch. On the other hand, they point out 'Data loss, Buggy, Takes forever to open' as not living up to their expectations.
How customers feel about Brandwatch
Feature Sentiment
Ease Of Use
100%
User Satisfaction
94%
Utility
100%
Positive feelings
from 56 analyzed reviews
Great for creating social media posts
21
Nothing to dislike
13
Learning curve is gentle
2
Better than the rest
2
Pleased with experience
1
Great resource
1
Lots of long time users
1
Negative feelings
from 56 analyzed reviews
Data loss
2
Buggy
1
Takes forever to open
1
Not user friendly
1
Waiting time
1
Pricing and Features
Price
Average Plan
$600.00 /per year
Text Mining
Auto Analysis
Language
16 Languages Supported
Free Trial
14 Days
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Summary
Brandwatch is a software as a service company that specializes in social media monitoring and analysis. The company has a number of unique features that set it apart from other similar services. Brandwatch does not offer real-time mention tracking, which is a common feature among other sentiment analysis services. However, the company does provide reach statistics, case studies, and sentiment at the attribute level. Additionally, Brandwatch offers a unique voice of employee feature. This feature allows users to monitor and analyze employee sentiment. The company also offers data mining, AI-driven sentiment analysis, and voice of customer features. These features are relatively rare among other sentiment analysis services. Additionally, Brandwatch offers an Android application, Mac OS compatibility, iOS compatibility, and cloud API. The company also offers a number of integrations and automated sentiment analysis features. Brandwatch also has some uncommon features such as 24/7 support and blog articles. Overall, the company has a wide range of features that set it apart from other sentiment analysis services.