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Best Sentiment Analysis Tools in November 2022

Do you want to know what people are saying about your brand? Sentiment analysis is a powerful tool to help you understand how customers feel about your company. It’s the perfect way to measure customer sentiment and identify areas for improvement. Get yours today!

19 Listed services

12,944Analyzed reviews

1,294Suspicious reviews

Service

Price

Text Mining

Auto Analysis

Sophisticated API

Language

Free Trial

1

HubSpot logo
Truely score heart icon

4.2/5

6,959 reviews

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$45.00

per month, billed $540.00 yearly

6 Languages Supported

14 Days

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2

Brand24 logo
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4.2/5

205 reviews

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$49.00

per month, billed $588.00 yearly

14 Languages Supported

14 Days

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3

Talkwalker logo
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4.0/5

33 reviews

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$600.00

per year

187 Languages Supported

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4

Brandwatch logo
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3.8/5

56 reviews

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$600.00

per year

16 Languages Supported

14 Days

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5

Mention logo
Truely score heart icon

3.6/5

4 reviews

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$24.00

per month, billed $288.00 yearly

44 Languages Supported

14 Days

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6

Mediatoolkit logo
Truely score heart icon

3.4/5

18 reviews

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$600.00

per year

100 Languages Supported

8 Days

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7

NapoleonCat logo
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3.4/5

7 reviews

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$23.25

per user, per month, $279.00 billed yearly

100 Languages Supported

14 Days

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8

NetBase Quid logo
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3.3/5

215 reviews

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$600.00

per month

96 Languages Supported

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9

Keyhole logo
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3.0/5

1 review

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$600.00

per year

7 Days

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10

InMoment logo
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2.8/5

1 review

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$600.00

per year

24 Languages Supported

30 Days

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Best Products

#1

HubSpot

HubSpot

Best Overall

6,959 Reviews analysed

6,530 Positive

429 Negative

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Key facts

  • Auto Analysis

  • Sophisticated API

  • Language

    6 Languages Supported

  • Free Trial

    14 Days

Pros

  • Free version is great

  • Easy to use

  • Email templates are great

  • Great for tracking progress

  • Great for small business

See all

Cons

  • Disappointing free version

  • Customer service is bad

  • Too expensive

  • No way to contact support

  • Data loss

See all

HubSpot has a lot of features, but some of them are not so common and might be interesting for you. First of all, HubSpot is Linux compatible, which is quite rare to find among such services. It's also 24/7 supported by the team, so you can be sure that any issues you have will be solved as fast as possible. HubSpot is also known for its customer experience management. However, there are some downsides when it comes to features. For example, HubSpot doesn't offer a sentiment analysis dashboard, which is something that other similar services do offer. Additionally, HubSpot's real-time analysis isn't as robust as what other providers offer.


In their reviews, users have mentioned that HubSpot has some great pros, including a free version that is great for small businesses, email templates, and being very intuitive. However, they have also mentioned some cons, such as bad customer service with no way to contact support and the fact that it can be too expensive. Some users have also been disappointed with the free version, while others have found it to be better than the alternatives. Overall, reviewers find HubSpot easy to use and great for tracking progress.

#2

Brand24

205 Reviews analysed

194 Positive

11 Negative

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Key facts

  • Auto Analysis

  • Language

    14 Languages Supported

  • Free Trial

    14 Days

Pros

  • Great for creating social media posts

  • Good value for money

  • Customer service is great

  • Great for tracking progress

  • Easy to understand

See all

Cons

  • Data loss

  • Too expensive

  • Disappointing features

  • Not recommended

  • No way to contact support

See all

Brand24 is a great tool if you want to measure customer sentiment and identify areas for improvement. However, it is missing some features that are common among other services. On the plus side, Brand24 offers unique features such as Reach Statistics, Enterprise Plans, Auto PDF Reports, and Topic Test. These features are rare to be found in other sentiment analysis services. In addition, Brand24 also provides fast results, email support, and automated sentiment analysis. The Android and iOS applications are also great additions. On the downside, Brand24 does not offer real-time mention tracking. This is a common feature among other sentiment analysis services. In addition, Brand24 is also missing some features that are common among other services such as social media monitoring and live chat support.


In their reviews, users have mentioned that Brand24 is: - great for creating social media posts - has excellent customer service - is easy to install and fast - easy to understand with a great ability to track progress - good value for money

Key facts

  • Text Mining

  • Auto Analysis

  • Sophisticated API

  • Language

    187 Languages Supported

Pros

  • Great for creating social media posts

  • Learning curve is gentle

  • Very useful

  • Makes promoting easy

  • Easy sharing feature

See all

Cons

  • Data loss

See all

Talkwalker is a social media monitoring tool that offers a free trial, real-time analysis, sentiment analysis dashboard, live chat support, and real-time mention tracking. It is missing some common features such as a monthly subscription and iOS/Android applications. However, it does have some unique features such as a quick sentiment test, aspect-based sentiment analysis, product demo, fast results, and keyword test.

Key facts

  • Text Mining

  • Auto Analysis

  • Language

    16 Languages Supported

  • Free Trial

    14 Days

Pros

  • Great for creating social media posts

  • Nothing to dislike

  • Learning curve is gentle

  • Better than the rest

  • Easy sharing feature

See all

Cons

  • Data loss

  • Takes forever to open

  • Waiting time

  • Buggy

  • Not user friendly

See all

Brandwatch is a software as a service company that specializes in social media monitoring and analysis. The company has a number of unique features that set it apart from other similar services. Brandwatch does not offer real-time mention tracking, which is a common feature among other sentiment analysis services. However, the company does provide reach statistics, case studies, and sentiment at the attribute level. Additionally, Brandwatch offers a unique voice of employee feature. This feature allows users to monitor and analyze employee sentiment. The company also offers data mining, AI-driven sentiment analysis, and voice of customer features. These features are relatively rare among other sentiment analysis services. Additionally, Brandwatch offers an Android application, Mac OS compatibility, iOS compatibility, and cloud API. The company also offers a number of integrations and automated sentiment analysis features. Brandwatch also has some uncommon features such as 24/7 support and blog articles. Overall, the company has a wide range of features that set it apart from other sentiment analysis services.

#5

Mention

4 Reviews analysed

3 Positive

1 Negative

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Key facts

  • Text Mining

  • Auto Analysis

  • Language

    44 Languages Supported

  • Free Trial

    14 Days

Pros

  • Nothing to dislike

  • Easy to use

  • Great for creating social media posts

See all

Cons

  • Account setup is hard

See all

Mention is a tool that offers Real-Time Analysis, Sentiment Analysis Dashboard, Social Media Monitoring and a monthly subscription. It is missing some common features such as a free trial, live chat support and real-time mention tracking. However, it does have some unique features such as a quick sentiment test, multiple currencies accepted and an AI-driven sentiment analysis. The product demo is also a great feature that is not offered by many other services. Overall, Mention is a great tool for sentiment analysis and is definitely worth considering if you are looking for such a service.

Key facts

  • Auto Analysis

  • Language

    100 Languages Supported

  • Free Trial

    8 Days

Pros

  • Makes promoting easy

  • Great for creating social media posts

  • Saved lots of time

  • Loads fast

  • Easy to create videos

See all

Mediatoolkit is a cloud-based social media monitoring tool that offers sentiment analysis, real-time mention tracking, and a monthly subscription. The service has a free trial and live chat support. The upsides: -The ability to monitor social media in real-time -A monthly subscription service -Free trial available -Offers sentiment analysis -Has live chat support The downsides: -No unique features -Missing some common features such as real-time analysis

Key facts

  • Text Mining

  • Auto Analysis

  • Language

    100 Languages Supported

  • Free Trial

    14 Days

Pros

  • Great for creating social media posts

  • Highly recommended

  • User friendly

See all

NapoleonCat has following features: - Auto PDF Reports - Fast Results - Product Demo - iOS Application - Cloud API - Android Application - Monthly Subscription - Live Chat Support - Real-Time Mention Tracking - Social Media Monitoring - Free Trial - Real-Time Analysis - Sentiment Analysis Dashboard

Key facts

  • Auto Analysis

  • Sophisticated API

  • Language

    96 Languages Supported

Pros

  • Great for creating social media posts

  • Makes promoting easy

  • Great for tracking progress

  • Worth the price

  • Customer service is great

See all

Cons

  • Not recommended

  • Difficult to understand

  • Customer service is bad

  • Not user friendly

  • Learning curve steep

See all

NetBase Quid has a lot of features, but we'll focus on 3 main and the most important ones. First of all, NetBase Quid provides 24/7 support which is quite rare to be found in other services. This means that you can get help and assistance whenever you need it and there will always be someone to answer your questions. Secondly, NetBase Quid is AI-driven which means that it uses artificial intelligence to improve the quality of the results. And last but not least, NetBase Quid offers a free trial so that you can try it out before you decide whether you want to use it or not.


In their reviews, users have mentioned that NetBase Quid is great for a number of reasons. Some say that it is perfect for creating social media posts, others track progress well, and still others find the price to be reasonable. Additionally, many users find the interface to be very intuitive. There are also lots of long-time users who seem to be quite happy with the product. Finally, customer service is reportedly great and easy to work with should any problems arise.

Key facts

  • Text Mining

  • Auto Analysis

  • Free Trial

    7 Days

Pros

  • Better than the rest

See all

Keyhole has a lot of features, but we'll mention only some of them. First of all, it's really important to know that Keyhole is compatible with Windows, Linux and Mac OS. So, you won't have any problems with using it. Secondly, Keyhole offers fast results - you won't have to wait for a long time to get your results. And last but not least, Keyhole provides real-time analysis. So, you can be sure that you'll get the most accurate results.

Key facts

  • Text Mining

  • Auto Analysis

  • Sophisticated API

  • Language

    24 Languages Supported

  • Free Trial

    30 Days

Pros

  • Could recover all data

See all

InMoment has a lot of features, but we'll only focus on the most important and interesting ones. InMoment provides its enterprise customers with a phone support line and email support. This is rare for sentiment analysis services, which usually only offer live chat or self-help documentation. InMoment also offers a product demo to interested customers. This is a great way to see how the service works before committing to a monthly subscription. Finally, InMoment offers integrations with popular customer experience management platforms. This allows you to use InMoment's data to improve your overall customer experience strategy.

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Frequently Asked Questions

The best Sentiment Analysis Tool is HubSpot. HubSpot has been ranking number 1 for the last 50 days.