Best Sentiment Analysis Tools in November 2022

#1

HubSpot

Best Overall

6,959 Reviews analysed

6,530 Positive

429 Negative

Visit site

HubSpot has a lot of features, but some of them are not so common and might be interesting for you. First of all, HubSpot is Linux compatible, which is quite rare to find among such services. It's also 24/7 supported by the team, so you can be sure that any issues you have will be solved as fast as possible. HubSpot is also known for its customer experience management. However, there are some downsides when it comes to features. For example, HubSpot doesn't offer a sentiment analysis dashboard, which is something that other similar services do offer. Additionally, HubSpot's real-time analysis isn't as robust as what other providers offer.

In their reviews, users have mentioned that HubSpot has some great pros, including a free version that is great for small businesses, email templates, and being very intuitive. However, they have also mentioned some cons, such as bad customer service with no way to contact support and the fact that it can be too expensive. Some users have also been disappointed with the free version, while others have found it to be better than the alternatives. Overall, reviewers find HubSpot easy to use and great for tracking progress.

#2

Brand24

205 Reviews analysed

194 Positive

11 Negative

Visit site

Brand24 is a great tool if you want to measure customer sentiment and identify areas for improvement. However, it is missing some features that are common among other services. On the plus side, Brand24 offers unique features such as Reach Statistics, Enterprise Plans, Auto PDF Reports, and Topic Test. These features are rare to be found in other sentiment analysis services. In addition, Brand24 also provides fast results, email support, and automated sentiment analysis. The Android and iOS applications are also great additions. On the downside, Brand24 does not offer real-time mention tracking. This is a common feature among other sentiment analysis services. In addition, Brand24 is also missing some features that are common among other services such as social media monitoring and live chat support.

In their reviews, users have mentioned that Brand24 is: - great for creating social media posts - has excellent customer service - is easy to install and fast - easy to understand with a great ability to track progress - good value for money

#3

Talkwalker

33 Reviews analysed

30 Positive

3 Negative

Visit site

Talkwalker is a social media monitoring tool that offers a free trial, real-time analysis, sentiment analysis dashboard, live chat support, and real-time mention tracking. It is missing some common features such as a monthly subscription and iOS/Android applications. However, it does have some unique features such as a quick sentiment test, aspect-based sentiment analysis, product demo, fast results, and keyword test.

#4

Brandwatch

56 Reviews analysed

50 Positive

6 Negative

Visit site

Brandwatch is a software as a service company that specializes in social media monitoring and analysis. The company has a number of unique features that set it apart from other similar services. Brandwatch does not offer real-time mention tracking, which is a common feature among other sentiment analysis services. However, the company does provide reach statistics, case studies, and sentiment at the attribute level. Additionally, Brandwatch offers a unique voice of employee feature. This feature allows users to monitor and analyze employee sentiment. The company also offers data mining, AI-driven sentiment analysis, and voice of customer features. These features are relatively rare among other sentiment analysis services. Additionally, Brandwatch offers an Android application, Mac OS compatibility, iOS compatibility, and cloud API. The company also offers a number of integrations and automated sentiment analysis features. Brandwatch also has some uncommon features such as 24/7 support and blog articles. Overall, the company has a wide range of features that set it apart from other sentiment analysis services.

#5

Mention

4 Reviews analysed

3 Positive

1 Negative

Visit site

Mention is a tool that offers Real-Time Analysis, Sentiment Analysis Dashboard, Social Media Monitoring and a monthly subscription. It is missing some common features such as a free trial, live chat support and real-time mention tracking. However, it does have some unique features such as a quick sentiment test, multiple currencies accepted and an AI-driven sentiment analysis. The product demo is also a great feature that is not offered by many other services. Overall, Mention is a great tool for sentiment analysis and is definitely worth considering if you are looking for such a service.

#6

Mediatoolkit

18 Reviews analysed

18 Positive

Visit site

Mediatoolkit is a cloud-based social media monitoring tool that offers sentiment analysis, real-time mention tracking, and a monthly subscription. The service has a free trial and live chat support. The upsides: -The ability to monitor social media in real-time -A monthly subscription service -Free trial available -Offers sentiment analysis -Has live chat support The downsides: -No unique features -Missing some common features such as real-time analysis

#7

NapoleonCat

7 Reviews analysed

7 Positive

Visit site

NapoleonCat has following features: - Auto PDF Reports - Fast Results - Product Demo - iOS Application - Cloud API - Android Application - Monthly Subscription - Live Chat Support - Real-Time Mention Tracking - Social Media Monitoring - Free Trial - Real-Time Analysis - Sentiment Analysis Dashboard

#8

NetBase Quid

215 Reviews analysed

200 Positive

15 Negative

Visit site

NetBase Quid has a lot of features, but we'll focus on 3 main and the most important ones. First of all, NetBase Quid provides 24/7 support which is quite rare to be found in other services. This means that you can get help and assistance whenever you need it and there will always be someone to answer your questions. Secondly, NetBase Quid is AI-driven which means that it uses artificial intelligence to improve the quality of the results. And last but not least, NetBase Quid offers a free trial so that you can try it out before you decide whether you want to use it or not.

In their reviews, users have mentioned that NetBase Quid is great for a number of reasons. Some say that it is perfect for creating social media posts, others track progress well, and still others find the price to be reasonable. Additionally, many users find the interface to be very intuitive. There are also lots of long-time users who seem to be quite happy with the product. Finally, customer service is reportedly great and easy to work with should any problems arise.

#9

Keyhole

1 Reviews analysed

1 Positive

Visit site

Keyhole has a lot of features, but we'll mention only some of them. First of all, it's really important to know that Keyhole is compatible with Windows, Linux and Mac OS. So, you won't have any problems with using it. Secondly, Keyhole offers fast results - you won't have to wait for a long time to get your results. And last but not least, Keyhole provides real-time analysis. So, you can be sure that you'll get the most accurate results.

#10

InMoment

1 Reviews analysed

1 Positive

Visit site

InMoment has a lot of features, but we'll only focus on the most important and interesting ones. InMoment provides its enterprise customers with a phone support line and email support. This is rare for sentiment analysis services, which usually only offer live chat or self-help documentation. InMoment also offers a product demo to interested customers. This is a great way to see how the service works before committing to a monthly subscription. Finally, InMoment offers integrations with popular customer experience management platforms. This allows you to use InMoment's data to improve your overall customer experience strategy.