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4.9/5

582 reviews

№ 7 of Sales CRM

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Freshworks ranks 7 with 582 reviews. The user reviews mention: Easy to use, Nothing to dislike, Email templates are great as the most positive attributes of Freshworks. On the other hand, they point out No way to contact support, There are better alternatives, Customer service is bad as not living up to their expectations.

General info

Truely score

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4.9/5

from 582 analyzed reviews

94%

Positive reviews

6%

Negative reviews

How is this calculated?

Our ranking methodology

Learn how

Latest Ranking

Position

7

2

Out of 31 ranked Sales CRM

Easy to use

Nothing to dislike

Email templates are great

Customer service is great

User friendly

Good value for money

Free version is great

No way to contact support

There are better alternatives

Customer service is bad

Not recommended

Disappointing features

Data loss

Account setup is hard

Growth (Annual)

$15.00

per month, $180.00 billed annually

Get started

Free trial

Free plan

Features

Contact Management

Pipeline Management

Task Management

Reporting and Dashboards

Mobile App

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