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Best Questionnaire Templates in December 2022

Knowing what your customers think about your business is important to delivering better products and services. One way to collect customer feedback is by using questionnaire templates. Get started in a few clicks with any of these survey makers!

20 Listed services

7,455Analyzed reviews

746Suspicious reviews

Service

Price

Customer Questionnaire

Evaluation Questionnaire

Survey Templates

Customize Questions

Theme Customization

1

Paperform logo
Truely score heart icon

5.0/5

81 reviews

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$20.00

per month, billed $240.00 yearly

Free

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2

PaperSurvey logo
Truely score heart icon

5.0/5

17 reviews

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$16.60

per month, $199.20 billed annually

Free

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3

AidaForm logo
Truely score heart icon

5.0/5

60 reviews

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$8.00

per month, $96.00 billed annually

Free

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4

Airtable logo
Truely score heart icon

5.0/5

428 reviews

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$10.00

per month, $120.00 billed annually

Free

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5

Jotform logo
Truely score heart icon

4.9/5

1,127 reviews

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$24.00

per month, $288.00 billed annually

Free

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6

Typeform logo
Truely score heart icon

4.9/5

606 reviews

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$25.00

per month, $300.00 billed annually

Free

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7

SoGoSurvey logo
Truely score heart icon

4.9/5

791 reviews

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$25.00

per month, $299.00 billed annually

Free

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8

SurveySparrow logo
Truely score heart icon

4.8/5

376 reviews

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$19.00

per month, $228.00 billed annually

Free

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9

pdfFiller logo
Truely score heart icon

4.8/5

214 reviews

Visit site
$8.00

per month, $96.00 billed annually

Free

Visit site

10

$20.83

per month, $249.96 billed annually

Free

Visit site

Best Products

#1

Paperform

Paperform

Best Overall
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Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

  • Theme Customization

Pros

  • Easy to use

  • Lots of long time users

  • Customer service is great

  • Has everything you need

  • Many templates to choose from

See all

Paperform has many features that are very rare to be found in other services. These features are unique and make Paperform stand out among its competitors. The first unique feature of Paperform is the Audit Questionnaire. This questionnaire allows businesses to track customer feedback and improve their products and services. The questionnaire is easy to use and can be downloaded as a text document or PDF. Another unique feature of Paperform is the Collaboration Tools. These tools allow businesses to work together on questionnaire templates and share them with others. The collaboration tools include a live chat support, 24/7 support, and an email support. Paperform also has a free trial so businesses can try out the service before they buy it. And finally, Paperform has a monthly plan that allows businesses to use the service for an unlimited number of questionnaires.


In their reviews, users have mentioned that Paperform is easy to use, has great customer service, has everything you need, and lots of long time users.

Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

Pros

  • Customer service is great

  • Good value for money

  • Great support

  • Complete package

  • Fast

See all

PaperSurvey has a lot of features, but we'll only focus on the most important and interesting ones. First of all, PaperSurvey offers you to download your questionnaire as a PDF. It's a great feature if you want to print it out or send it by email. You can also store an unlimited number of questions in the cloud. Another great feature of PaperSurvey is live chat support. If you have any problems with using the service, you can contact the support team and they will help you solve them. You can also find a lot of helpful information in the sample questionnaires and blogs & articles sections. PaperSurvey also offers unlimited questionnaires, so you can create as many as you need. And if you need more than one account, you can get a custom pricing plan. Finally, PaperSurvey is GDPR compliant, so you can be sure that your data is safe.

Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

Pros

  • Nothing to dislike

  • Easy to use

  • Free version is great

  • Many templates to choose from

  • Very intuitive

See all

Cons

  • Customer service is bad

  • No way to contact support

See all

#4

Airtable

428 Reviews analysed

423 Positive

5 Negative

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Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

  • Theme Customization

Pros

  • Nothing to dislike

  • Will use it again

  • Great for tracking progress

  • Learning curve is gentle

  • Easy to use

See all

Cons

  • Not recommended

  • Account setup is hard

  • Learning curve steep

See all

In their reviews, users have mentioned that there is nothing to dislike about Airtable. They have also found the learning curve to be gentle and easy to follow. Additionally, users appreciate that the free version of Airtable is great and offers a lot of features. Another pro is that if you accidentally delete something, you can easily recover all your data. Lastly, reviewers find that Airtable is great for creating social media posts and tracking progress over time.

#5

Jotform

1,127 Reviews analysed

1,048 Positive

79 Negative

Visit site

Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

  • Theme Customization

Pros

  • Easy to use

  • Free version is great

  • Really appreciated by its users

  • Many templates to choose from

  • User friendly

See all

Cons

  • Customer service is bad

  • No way to contact support

  • Data loss

  • Bad user experience

  • Customer support is unresponsive

See all

Jotform has a lot of features that are rare or even unique to find in other services, which we will now enumerate: - Money-Back Guarantee: Jotform offers all its customers a money-back guarantee in case they are not satisfied with the service. This is a very rare feature among questionnaire template services and it shows that Jotform is confident about the quality of its product. - Risk Assessment Questionnaire: Jotform's risk assessment questionnaire is a unique tool that helps businesses assess the risks associated with their products or services. This is an important tool for any business, as it can help identify potential problems before they occur. - Audit Questionnaire: Jotform's audit questionnaire is another unique feature that can help businesses ensure that their products or services meet all applicable standards and regulations. This is an important tool for any business, as it can help ensure compliance with various laws and regulations.


In their reviews, users have mentioned that Jotform is easy to use and that there are many templates to choose from. Additionally, they say that it is great for small businesses. However, some users have also complained that there is no way to contact support and that customer service is bad.

#6

Typeform

606 Reviews analysed

583 Positive

23 Negative

Visit site

Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

  • Theme Customization

Pros

  • Free version is great

  • Easy to use

  • Better than the rest

  • Appealing design

  • Will use it again

See all

Cons

  • Disappointing free version

  • Bad user experience

  • Data loss

  • Cannot cancel subscription

  • Customer service is bad

See all

Typeform has a lot of features that are uncommon for other services. First of all, Typeform has a feature called "Brand Awareness Questionnaire". This feature allows you to get feedback from your customers about your brand. You can also use this questionnaire to research your target market. Another great feature of Typeform is "Theme Customization". With this feature, you can customize the look and feel of your questionnaire to match your brand. You can also add your own logo to the questionnaire. Finally, Typeform also has "Live Chat Support". This feature allows you to chat with a customer support representative in real time. This is a great way to get help with your questionnaire if you have any questions.


In their reviews, users have mentioned that a few pros of using Typeform include that the free version is great, it is better than the rest, it is really fun, there are many templates to choose from, it is very intuitive, and the design is appealing. Additionally, reviewers have said that Typeform is easy to use. However, some users have also noted a few cons of the software. These can include that it may not be ideal for more complex surveys or forms and that customer service could be improved.

Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

  • Theme Customization

Pros

  • Easy to use

  • Free version is great

  • Useful for students

  • User friendly

  • Customer service is great

See all

Cons

  • Disappointing free version

  • Slow performance

  • Too expensive

  • There are better alternatives

  • Bad accessibility

See all

SoGoSurvey is a cloud-based survey software that helps businesses collect customer feedback. The service offers a variety of features, including questionnaire templates, sample questionnaires, brand awareness questionnaires, theme customization, unlimited questionnaires, email support, live chat support, browser access, custom pricing, market research questionnaires, blogs and articles, website questionnaires, free survey templates, free trials, printable questionnaires, HIPAA compliance, customer questionnaires, product testing questionnaires, embeddingquestionnaires, adding brand logos, healthcare questionnaires, employee evaluation questionnaire


In their reviews, users have mentioned that SoGoSurvey is easy to use, useful for students, and that the customer service is great. However, some users have found the free version disappointing. Overall, reviewers have found SoGoSurvey to be very intuitive and user friendly.

Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

  • Theme Customization

Pros

  • Nothing to dislike

  • Easy to use

  • Good value for money

  • Customer service is great

  • Free version is great

See all

Cons

  • Customer service is bad

  • Connection issues

  • Clunky

  • Not user friendly

  • Disappointing free version

See all

SurveySparrow has many features that are very rare to be found in other services. For example, some of these features are collaboration tools, unlimited questions, multi-language support, risk assessment questionnaire, and phone support. These features are unique and make SurveySparrow stand out from the rest. In addition to these unique features, SurveySparrow also has all of the features that are common in this area. For example, theme customization, free sign up, brand awareness questionnaire, email support, 24/7 support, live chat support, browser access, custom pricing, blogs & articles, hospitality questionnaire, market research questionnaire, website questionnaire, printable questionnaires, free survey templates, product testing questionnaire, customer questionnaire, free trial, add brand logo, online interview questionnaire, embed questionnaire, employee evaluation questionnaire, healthcare questionnaire, education questionnaire, customize questions, GDPR compliance upload images monthly plan. All of these features make SurveySparrow a top choice for anyone looking for a questionnaire template.


In their reviews, users have mentioned that they like that SurveySparrow is nothing to dislike, good value for money, and the free version is great. However, some users have mentioned that customer service is bad and that it's great for creating social media posts. Other users have found that SurveySparrow saved them lots of time and that customer service is great. Lastly, many users find SurveySparrow easy to use.

Key facts

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

Pros

  • Easy to use

  • Saved lots of time

  • Great for editing

  • Has everything you need

  • User friendly

See all

Cons

  • Account setup is hard

  • Don't waste your time

  • Disappointing free version

  • Data protection concerns

  • You have to pay extra

See all

pdfFiller has a lot of features, but we'll only focus on the most important and interesting ones. pdfFiller is known for its user-friendly interface that makes creating and editing documents easy and enjoyable. The service offers a wide range of features that are rare to be found in other document management services. Some of the unique features offered by pdfFiller include a money-back guarantee, audit questionnaire, multi-language support, sports questionnaire, risk assessment questionnaire, brand awareness questionnaire, sample questionnaires, free download, email support, 24/7 support, live chat support, browser access, custom pricing, market research questionnaire, hospitality questionnaire, blogs & articles, free survey templates, free trial, printable questionnaires, HIPAA compliance, customer questionnaire, product testing questionnaire, online interview questionnaire, embed questionnaire, healthcare questionnaire, employee evaluation questionnaire, customize questions GDPR compliance, education questionnaire, download as spreadsheet , free sign up , monthly plan . pdfFiller also offers all the features that are common in this area such as document creation & editing tools , commenting & collaboration features , security & privacy features , storage & sharing options , integration with third-party apps , and more.


In their reviews, users have mentioned that pdfFiller is easy to use, great for editing and user friendly. They have also said that the experience is seamless and professional. Another plus point mentioned is that it has everything you need and can save users lots of time.

Key facts

  • Customer Questionnaire

  • Evaluation Questionnaire

  • Survey Templates

    Free

  • Customize Questions

  • Theme Customization

Pros

  • Easy to use

  • Free version is great

  • Good value for money

  • Many templates to choose from

  • Easy to install

See all

Cons

  • Customer service is bad

  • Data loss

  • Waiting time

  • Problems with launching

  • Suspected scam

See all

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Frequently Asked Questions

The best Questionnaire Template is Paperform. Paperform has been ranking number 1 for the last 125 days.

A questionnaire template, also known as a survey maker, is a tool used to collect information through predetermined questions. It allows you to create surveys, polls, and questionnaires that gauge your respondents’ opinions, habits, or demographics.


Questionnaire templates are useful for market research. By analyzing the responses received, you’ll discover insights, find new markets, and develop better marketing strategies. Online questionnaire templates are popular for this purpose.

A template saves you time and effort when creating surveys. It also provides flexibility by allowing you to edit questions, change wordings, and improve designs. Some questionnaire template builders can even automate questionnaire distribution and show real-time data analysis.


The completion time for interviews, health checks, and other customer assessments before and after a service is also reduced by online questionnaires.


Most questionnaire templates are pre-filled with standardized questions. They make it easier for you to collect information in an organized and unbiased way.

Most free-to-use questionnaire templates allow you to:


• Create your own questionnaire

• Choose from questionnaire templates

• Customize questions and answers

• Create surveys for mobile or desktop viewing

• Design questionnaire themes

• Export or share questionnaires online


Premium versions have extra features like:


• Integration with websites, CRM platforms, payment platforms, and more

• Automated responses and follow-ups

• Result analysis

• Data management

• Report builders

• Team collaboration

• Added export & sharing options for questionnaires and results

Questionnaire templates come in many forms: multiple-choice, ranking, rating, true or false, free-form text response, and more. Pre-made questionnaires are also available, such as:


• Customer signup forms

• Fitness and health evaluations

• Client satisfaction surveys

• Employee reviews

• Research questionnaires

• Customer feedback forms

First, choose a questionnaire template provider from the list above. Then, choose a template type or pre-made questionnaire.


Next, customize the template’s questions and answers according to your data-gathering needs. You may also edit the questionnaire’s design. Don’t forget to save your work.


Finally, share your questionnaire online, or export it in your preferred file format.

Depending on the provider, you may get your responses via email or the provider’s website. You’ll also have the option to share or export the results, usually as a .CSV or .XLS file.

Depending on the provider, you can share the results from the provider’s website, send a file of the exported results, or add collaborators to the provider’s workspace.

Most questionnaire templates cannot ask specialized follow-up questions for each respondent. It’s also difficult to provide context behind sensitive questions such as religion, political views, or sexual orientation. For free-form responses, you cannot guarantee that the answers will be useful.