Typeform Reviews
Typeform ranks 3 with 719 reviews. The user reviews mention: 'Nothing to dislike, Free version is great, Easy to use' as the most positive attributes of Typeform. On the other hand, they point out 'Bad user experience, Disappointing free version, Too expensive' as not living up to their expectations.
How customers feel about Typeform
Feature Sentiment
Pricing And Charges
94%
User Satisfaction
99%
Utility
97%
Ease Of Use
100%
Positive feelings
from 719 analyzed reviews
Nothing to dislike
83
Free version is great
77
Easy to use
58
Appealing design
25
Very intuitive
24
Really fun
22
Better than the rest
20
Negative feelings
from 719 analyzed reviews
Bad user experience
5
Disappointing free version
4
Too expensive
2
There are better alternatives
2
Customer service is bad
2
Cannot cancel subscription
2
Account setup is hard
1
Pricing and Features
Price
Free
Basic - Monthly
$29.00 /per month
Plus - Monthly
$59.00 /per month
Platform
Website, Email, Link, QR Code, Social Media
Language
English, Swedish, French, Italian, Japanese, Russian, Spanish, Korean
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Summary
Typeform is a powerful, yet easy-to-use, online survey software that helps you collect customer feedback in real time. You can use Typeform to create surveys, polls, quizzes, and forms of all types. With Typeform, you can get detailed insights into your customers' needs and wants, and take action on their feedback quickly and easily. However, there are some downsides to using Typeform. First, it is missing some common features that are offered by other NPS software. For example, it does not have a customer feedback integration or the ability to track NPS in real time. Additionally, it does not have a free trial or demo, which could be helpful for potential customers who want to try out the software before making a purchase. Finally, while Typeform does have some unique features, such as support for rich formatting and no time limit on the free plan, it is missing some common features that are offered by other NPS software.
In their reviews, users have mentioned that they like that Typeform is easy to use and very intuitive. They also appreciate the fact that it is better than the rest of its competitors. However, some users have had bad experiences with the user interface, finding it confusing and difficult to use. Additionally, while many people find the design appealing, some think it is too busy and cluttered. The free version of Typeform is generally well-liked, but some users feel that it has too many limitations.