GetFeedback Reviews
GetFeedback ranks 14 with 98 reviews. The user reviews mention: 'Customer service is great, Easy to use, Many templates to choose from' as the most positive attributes of GetFeedback. On the other hand, they point out 'Too expensive, Account setup is hard' as not living up to their expectations.
How customers feel about GetFeedback
Feature Sentiment
User Satisfaction
100%
Utility
100%
Ease Of Use
100%
Pricing And Charges
40%
Customer Service
100%
Positive feelings
from 98 analyzed reviews
Customer service is great
12
Easy to use
10
Many templates to choose from
6
Fast
5
Better than the rest
5
Great staff
4
Lots of long time users
4
Pricing and Features
Price
Average Plan - Monthly
$20.00 /per month
Platform
Website, Email, Link, SMS
Language
English, French, German, Spanish, Arabic, Italian, Chinese, Thai
Automations
Widgets
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Summary
GetFeedback is quite a rare service that allows you to receive feedback from your customers in real time. This is a huge advantage, as it allows you to quickly get up to speed with your customer relations and sales department. Another great feature of GetFeedback is its ability to support rich formatting. This means that you can use GetFeedback to create surveys that are more engaging and visually appealing. This can be a great way to increase response rates and get more feedback from your customers. Finally, GetFeedback also offers code-free integration. This means that you can easily integrate GetFeedback into your existing CRM or survey platform. This can save you a lot of time and effort, and make it easier to get started with GetFeedback.
In their reviews, users have mentioned that GetFeedback's customer service is great and that there are many templates to choose from. They also say that it's fast, better than the rest, and easy to use.