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Delighted Reviews

Delighted ranks 1 with 84 reviews. The user reviews mention: 'Easy to use, Nothing to dislike, Good value for money' as the most positive attributes of Delighted. On the other hand, they point out 'Bad accessibility, Delivery problems, Data loss' as not living up to their expectations.

Basic plan

Free

Try the Delighted free plan

Start a Free plan

How customers feel about Delighted

Feature Sentiment

Pricing And Charges

100%

User Satisfaction

100%

Utility

100%

Ease Of Use

100%

Customer Service

90%

Negative feelings

from 84 analyzed reviews

Bad accessibility

1

Delivery problems

1

Data loss

1

Read all 84 reviews

Pricing and Features

Price

Free

Premium - Yearly

$224.00 /per month, billed $2,688.00 annually

Premium Plus - Yearly

$449.00 /per month, billed $5,388.00 annually

Platform

Email, Website, Link

Language

English, Italian, Japanese, Russian, Swedish, Spanish, Dutch, Arabic, Chinese, French

Automations

Widgets

Free Trial

7 Days

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Summary

Delighted is a tool that helps you collect customer feedback. It has a user-friendly interface and it's easy to set up and use. It's also affordable and has a free trial. However, it doesn't have some features that are common among other NPS software, such as contact support, pivot table report, and automated real-time score calculation.


In their reviews, users have mentioned that they appreciate that Delighted is easy to use and very intuitive. They find it to be a good value for money, with nothing in particular to dislike about the software.