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Best Managed Service Providers in October 2022

You can drive more online sales and fix IT issues before they become a problem by using the top managed service providers. Managed service providers lend regular ongoing and active support for your business.

22 Listed services

1,037Analyzed reviews

104Suspicious reviews

Service

Price

IT Monitoring

IT Management

IT Security and Protection

IT Risk Management Processes

27/7 Helpdesk

1

9

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2

13

SugarShot logo
Truely score heart icon

5.0/5

24 reviews

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3

10

BriteCITY logo
Truely score heart icon

5.0/5

15 reviews

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$1000.00

per month

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4

NinjaOne logo
Truely score heart icon

4.9/5

169 reviews

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5

13

eMazzanti logo
Truely score heart icon

4.5/5

6 reviews

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6

10

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7

6

Atera logo
Truely score heart icon

4.3/5

640 reviews

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$79.00

per month

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8

11

TechMD logo
Truely score heart icon

4.0/5

71 reviews

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9

1

CyberDuo logo
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4.0/5

3 reviews

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10

5

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Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • Professional

  • Lots of long time users

  • No issues experienced

  • Great for small business

  • Great staff

See all

Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • No issues experienced

  • Easy to work with

  • Good value for money

  • Great staff

  • Professional

See all

Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

Pros

  • Improves productivity

  • Easy to install

  • Easy to work with

  • Great for transferring data

  • Saved lots of time

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#4

NinjaOne

169 Reviews analysed

167 Positive

2 Negative

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Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • Easy to use

  • Third party integrations

  • Works across multiple devices

  • Learning curve is gentle

  • Easy to install

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Cons

  • Technical issues

  • Bad user experience

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Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • Only minor quirks

  • Could recover all data

  • Very accessible

  • Highly recommended

  • Has everything you need

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Cons

  • Too expensive

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Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • Runs in the background

  • Lots of long time users

  • User friendly

  • Easy to work with

  • Keeps my phone safe

See all

#7

Atera

640 Reviews analysed

547 Positive

93 Negative

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Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • Nothing to dislike

  • Easy to use

  • Good value for money

  • Works across multiple devices

  • Better than the rest

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Cons

  • Login problems

  • Customer service is bad

  • Mobile app is bad

  • Compatibility issues

  • Doesn't work on android

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#8

TechMD

71 Reviews analysed

58 Positive

13 Negative

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Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • 27/7 Helpdesk

Pros

  • Keeps my phone safe

  • Great staff

  • Fantastic service

  • Professional

  • Good value for money

See all

Cons

  • Update issues

  • Doesn't work on my phone

  • Refund issues

  • Disappointing free version

  • Hidden costs

See all

Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • Great for small business

  • No issues experienced

  • Customer service is great

See all

Key facts

  • IT Monitoring

  • IT Management

  • IT Security and Protection

  • IT Risk Management Processes

  • 27/7 Helpdesk

Pros

  • Professional

  • Great support

  • Lots of long time users

  • Peace of mind

  • Will use it again

See all

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Frequently Asked Questions

The best Managed Service Provider is PCA Technology Group. PCA Technology Group has been ranking number 1 for the last 63 days.

A Managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems. It is outsourced and assumes the responsibility of a defined set of day-to-day management services to its customers. 

There are many financial and business benefits of the best managed service providers which include predictable low costs, scalability, minimized downtime, and a preventative approach. Other benefits are the assistance of proven experts, narrowed business focus, data compliance, and the building of reliable relationships.

You need an MSP because it offers the convenience of around-the-clock monitoring and maintenance and cyber security solutions to detect vulnerabilities and threats. They also provide the resources to fix any threats before they become detrimental to the organization.

Managed service providers can range in cost but can go up or down depending on the company you’ve hired. They include service time, and plans can range from cheap to affordable with other fees depending on the needs of your IT infrastructure.

Top managed security service providers come with specialized tools such as professional service automation software, remote monitoring and management, and remote access protocol. Other tools include a patch manager, malware protection, network security, and a backup plan. These tools are a necessity for managed service providers.

MSP tools dictate control over everything from virtual machine (VM) management and database administration to application and server monitoring.

Different types of managed services are managed networks and infrastructure, managed security, managed support services, managed print services, and managed cloud infrastructure. Other options are managed software as a service (SaaS), managed wireless and mobile computing, and managed communication services.

Working with a local managed service provider as opposed to a larger enterprise can save your organization money. Many local managed service providers work specifically with small to medium-sized organizations, and as a result, will charge less than a company that has a base of larger clients and partners. A local MSP can give personalized service and also provide faster assistance.

To find the top IT managed service providers for your business IT you should look for someone who understands your business and wants to learn more. Request references and use them and ask a potential MSP if they offer anything beyond managed IT services. The most effective managed service provider is one who probes for more information about your company, your needs, your challenges, and your goals.