Zendesk Reviews

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3.9/5

#2 Live Chat Software

1,079 reviews

Review insights

We collect mass reviews about a product on various platforms, weed out suspicious reviews, and categorise them using our ever-growing algorithms. Learn more

Truely score

Truely score heart icon

3.93

from 1,079 analyzed reviews

Pros

Reviews with positive sentiment

75%

Cons

Reviews with negative sentiment

25%

Last updated on March, 29

Features

Multi-Language

File Sharing

Image

Issue Tracking

Chat Routing

Automated

Real-time Monitor

Dashboards

Ticket Management

Chatbot

Set Assignment Rules

File Sharing Feature

Artificial Intelligence Chat

Automatic Chat Translation

Marketing Software Integration

Interactive Reports

Video Chat

Pre-chat Form

CRM Integration

Data Security

Social Media Integration

Ranking

Overall ranking

2
1

Last updated on March, 29

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