RhinoSupport Reviews

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3.5/5

#30 Live Chat Software

81 reviews

RhinoSupport is live chat software that empowers companies to create incredible support experiences. It's easy to install and can be used on any website or mobile app. RhinoSupport live chat software has a low monthly price and allows the user to provide better customer service and increase sales.

Review insights

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Truely score

Truely score heart icon

3.46

from 81 analyzed reviews

Pros

Reviews with positive sentiment

66%

Cons

Reviews with negative sentiment

34%

Last updated on March, 29

Features

Multi-Language

File Sharing

Image

Issue Tracking

Chat Routing

Automated

Real-time Monitor

Text Chat

Chat History

Dashboards

Self-Help Article Links

Ticket Management

Android Device Compatible

iOS Device Compatible

Web Analytics

Free Trial Period

Data Security

Ranking

Overall ranking

30
1

Last updated on March, 29

RhinoSupport Alternatives

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About the seller

Seller

Rhino Support LLC

Frequently Asked Questions

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What makes RhinoSupport different?

RhinoSupport is a live chat software for businesses that are used by over 300,000 companies worldwide. It lets the users chat with customers, helps the users to generate more sales, and at the same time reduces operating costs. RhinoSupport is the first live chat app that doesn't require users to install or create new accounts to use.

What is RhinoSupport?

RhinoSupport is a live chat software for businesses. It is a cloud-based software that helps small businesses thrive through live chat support. RhinoSupport allows businesses to chat with customers on the website, Android or iPhone. It also allows users to advertise live chat on the website, on social media, or anywhere on the web.

Is RhinoSupport an open-source live chat software?

RhinoSupport is indeed an open-source live chat software. It offers a user-friendly interface and a lot of valuable features. This software comes with unlimited agents, a chats database, and unlimited sites. Customers can be sure this is one of the most cost-effective and reliable solutions on the market.

Based on comparisons, what edge does RhinoSupport live chat have?

If users conduct a live chat software comparison, the user will find that RhinoSupport live chat software has an edge. RhinoSupport has plenty of features that need no integration and are available on a free trial. Businesses can start a live chat with a potential lead in minutes. Not only that, RhinoSupport has a great analytics system and real-time reporting for monitoring.

How long does the RhinoSupport free trial last?

RhinoSupport's free trial is 15 days. The user may start using the software right after signing up. RhinoSupport will not charge the user anything for this period. This is the only way to make sure that the tool meets the user's needs. After the first 15 days, if the user is satisfied with the experience, they can upgrade to the premium plan.

What are the features that the RhinoSupport free trial has?

RhinoSupport’s live chat support free trial offers a fully functional 15-day starter. This plan enables businesses to utilize all the support chat software features. RhinoSupport is a powerful live chat software tool that aids businesses in increasing sales and customer satisfaction while reducing costs and workload. This edge makes RhinoSupport favorable for companies.

What makes RhinoSupport the best live chat software for websites?

There is plenty of live chat software available in the market today. RhinoSupport live chat software is often chosen thanks to the user-friendly interface and ease of installation. Chatting with customers requires no effort and can happen in minutes. RhinoSupport enables quick application integrations so customers can engage from whatever messaging software.

Can I use my own domain with RhinoSupport?

Yes, businesses can use a domain with RhinoSupport. The business can also use the company affiliate link in the site’s footer, and RhinoSupport will provide visitors with the link once a purchase is made. Along with these, RhinoSupport gives the businesses a commission. Check the RhinoSupport website for all the essential information on live chat setup.

Can a ticket be emailed into the system?

RhinoSupport software provides options to send tickets via email or chat. Should the business want to connect to customers and provide instant replies, the correct answers are the chat feature and automated ticketing system. This way, clients and visitors get instant replies, saving the business plenty of time and enabling them to focus on other tasks.

How do I enable live chat?

To activate live chat, the user will need to install RhinoSupport live chat software. Then sign in to the account and select the Settings icon in the top right corner of the page. After the website has loaded, click on "Features", followed by "Live Chat". The user should now see an "Enable Chat" link, which they must click to activate chat.

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