Customerly Reviews

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3.4/5

#35 Live Chat Software

115 reviews

Customerly is a live chat software where you can communicate with your customers in real-time. You will also get to know all your clients and their needs better, which will make it easier for you to give them the solution they need. Customerly lets you provide instant support from the comfort of your computer, tablet, or mobile device.

Features

Multi-Language

File Sharing

Image,Video

Issue Tracking

Chat Routing

Automated

Real-time Monitor

Text Chat

Video Chat

Chat History

Chat Transcripts

Shared Inbox

Dashboards

Pre-chat Form

Internal Notes

Set Assignment Rules

Template Library

Android Device Compatible

iOS Device Compatible

Chatbot

Artificial Intelligence Chat

Ranking

Overall ranking

35
1

Last updated on March, 29

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About the seller

Frequently Asked Questions

Truely is based on AI algorithms that are getting smarter every day.
What makes Customerly different?

Customerly Live Chat is an open-source live chat software that runs on its server and is easy to set up. It has a beautiful design with features like real-time conversation transcripts, integrations with other services, unlimited customization options, video chat support, and much more.

What is Customerly?

Customerly live chat software is a service that allows businesses to have a live chat with their customers. The live chat software will enable your customer service representatives to have an open conversation with customers on your website. It can help you better communicate with them and resolve issues faster, resulting in higher customer satisfaction. The Customerly live chat software is a web-based solution that allows your customers to contact you for assistance with searching through pages of content or navigating the site. It is ideal for sites with customer-centric content that requires quick responses, as it allows users to contact customer service with a few clicks.

How does Customerly live chat software work?

Customerly is a live chat software for business. It helps you build relationships with your customers on the spot and provide them with the information they need. It was built, making it easy for anyone to use. Customerly has many features that improve communication with your customers, such as time tracking, activity feeds, customizable messages, and more!

Who can use Customerly live chat software?

Customerly Live Chat software is a boon for customer service teams. They can use it for all sorts of purposes - managing incoming inbound chats, responding to in-app messages, and monitoring outbound chats. Live chat software is one of the most common ways to provide customer service for your customers.

How can I get a free trial of Customerly live chat software?

Customerly offers a free trial to all users, which you can access by signing up. This free trial is provided with no credit card required. All you need to do is sign up on the website and fill in your email address. If you had a great experience on their trial, availing of their paid version is possible.

Is there a mobile app for Customerly live chat software?

Customerly is the only live chat software that is available for mobile devices. You can chat with your customers, manage them and provide customer service on the go. Customerly has a mobile app that you can download from the App Store (iOS) or Google Play (Android). All its functionalities are available on the app.

Does Customerly live chat allow you to edit your notification settings?

Yes. Customerly allows you to customize your notification settings for different notifications, including web, email, text message, or push notification. You can select specific customers or segments on which you want to receive notifications for specific interactions with the Customerly live chat software.

Can I integrate my website with Customerly live chat software?

Yes. Customerly is the best live chat software for websites. And you can seamlessly integrate your website with Customerly chat by signing up for a free trial or purchasing a license. One way to take advantage of this integration is to use Customerly's Live Chat API and get the most out of it, such as Chat Callbacks, Event Tracking, and User Properties.

What are the key features of Customerly live chat software?

The customer service industry is a high-volume industry. Customerly enables businesses to provide a high level of customer service by using the online live chat software feature. Customerly has a simple signup process, and it integrates seamlessly with other business tools such as CRM, email marketing, and social media. All of the data from your chat sessions are stored in one place for easy access.

How can I customize my live chat experience with Customerly?

Customerly has a variety of features that you can customize to suit your needs. You can change the color scheme, customize the logo and social media icons, and choose the background image. There are also other ways to customize your live chat experiences, such as filters, message rules, and privacy settings.

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