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2021 Rankings

Best Live Chat Apps for iPhones

Last updated on November, 11

Do you want to make your business more successful? With live chat apps for your iPhone or iPad, you can now have a conversation with anyone from anywhere. You don't need to be at home or in the office anymore. It's easy and convenient! Get started today by downloading an app from the App Store!

 Best Live Chat Apps for iPhones illustration

19 service ranked

Our ranking methodology

#

4

ClickDesk logo

ClickDesk

4.52

187

60

247 reviews

Price Starts:

$ 9.99

per month

Visit Website

Price Starts:

$ 9.99

per month

Multi-Language

File Sharing

Image

Issue Tracking

Chat Routing

Manual

Real-time Monitor

Customer Experiences:

pro

  • Allows employees to interact with customers

  • Offers a wide range of features

  • Easily connect with customers

con

  • Suddenly loses connection

  • Scams are very common online

  • Gives wrong billing information

pro

Allows employees to interact with customers

con

Suddenly loses connection

pro

Offers a wide range of features

con

Scams are very common online

pro

Easily connect with customers

con

Gives wrong billing information

#

5

GistBot logo

GistBot

4.48

37

12

49 reviews

Price Starts:

$ 29.00

per month

Visit Website

Price Starts:

$ 29.00

per month

Multi-Language

File Sharing

Image

Issue Tracking

Chat Routing

Automated

Real-time Monitor

#

8

Chaport logo

Chaport

4.25

53

22

75 reviews

Free

Multi-Language

File Sharing

Image,

Video,

Audio

Issue Tracking

Chat Routing

Automated

Real-time Monitor

Customer Experiences:

pro

  • Easy to integrate on website

  • Great customer service

  • Easy to set up and use

con

  • Unable to obtain an activation code

  • Unable to login

  • Application crash when upload picture

pro

Easy to integrate on website

con

Unable to obtain an activation code

pro

Great customer service

con

Unable to login

pro

Easy to set up and use

con

Application crash when upload picture

#

12

WhosOn logo

WhosOn

4.05

52

26

78 reviews

Price Starts:

$ 33.00

per month, per user

Visit Website

Price Starts:

$ 33.00

per month, per user

Multi-Language

File Sharing

Image,

Video,

Audio

Issue Tracking

Chat Routing

Automated

Real-time Monitor

#

14

Crisp Live Chat logo

Crisp Live Chat

4.01

389

207

596 reviews

Price Starts:

$ 25.00

per month, per website

Visit Website

Price Starts:

$ 25.00

per month, per website

Multi-Language

File Sharing

Image,

Video,

Audio

Issue Tracking

Chat Routing

Automated

Real-time Monitor

Customer Experiences:

pro

  • Many functionalities

  • Easy to use

  • Works best for most mobile devices

con

  • Crashes frequently

  • Not always available to all users

  • Ads may disrupt your work

pro

Many functionalities

con

Crashes frequently

pro

Easy to use

con

Not always available to all users

pro

Works best for most mobile devices

con

Ads may disrupt your work

#

15

Jivochat logo

Jivochat

4

679

364

1,043 reviews

Price Starts:

$ 12.00

per month, $288.00 per 2 years

Visit Website

Price Starts:

$ 12.00

per month, $288.00 per 2 years

Multi-Language

File Sharing

Image,

Video,

Audio

Issue Tracking

Chat Routing

Automated

Real-time Monitor

#

19

Comm100 Live Chat logo

Comm100 Live Chat

3.95

132

73

205 reviews

Price Starts:

$ 29.00

per month, per agent

Visit Website

Price Starts:

$ 29.00

per month, per agent

Multi-Language

File Sharing

Image

Issue Tracking

Chat Routing

Automated

Real-time Monitor

Customer Experiences:

pro

  • Clear communication

  • Can run on a desktop computer

  • Instrumental for companies to succeed

con

  • No customization options for the themes

  • Sometimes it closes by itself

  • Customer service needs improvement

pro

Clear communication

con

No customization options for the themes

pro

Can run on a desktop computer

con

Sometimes it closes by itself

pro

Instrumental for companies to succeed

con

Customer service needs improvement

#

21

Tidio logo

Tidio

3.89

825

486

1,311 reviews

Price Starts:

$ 18.00

per month

Visit Website

Price Starts:

$ 18.00

per month

Multi-Language

File Sharing

Image

Issue Tracking

Chat Routing

Automated

Real-time Monitor

#

24

Drift Live Chat Software logo

Drift Live Chat Software

3.81

175

110

285 reviews

Custom

Multi-Language

File Sharing

Issue Tracking

Chat Routing

Automated

Real-time Monitor

#

25

Tawk.to Live Chat logo

Tawk.to Live Chat

3.77

1,880

1,233

3,113 reviews

Price Starts:

$ 1.00

per hour

Visit Website

Price Starts:

$ 1.00

per hour

Multi-Language

File Sharing

Image

Issue Tracking

Chat Routing

Manual

Real-time Monitor

Customer Experiences:

pro

  • Allows users to set up chat boxes on their website

  • Easy installation

  • Free and easy communication with customers

con

  • No chat history

  • Questions left unanswered

  • Slow team support

pro

Allows users to set up chat boxes on their website

con

No chat history

pro

Easy installation

con

Questions left unanswered

pro

Free and easy communication with customers

con

Slow team support

You’re seeing 10 of 19 Best Live Chat Apps for iPhones

Frequently Asked Questions on Live Chat Apps for iPhones

Which app is best for live chat?

The best app for a live chat would be the one that has the features needed by a majority of the users, has excellent customer support, and most importantly, the best live chat app should be able to be accessed anytime, anywhere when needed by a user, cloud storage for chat is also necessary and what makes a best live chat app.

How do you do a live chat on an iPhone?

A user can quickly locate a live chat application on their iPhone by going to the application store and picking a live chat application from the choices available. The live chat would then stay online, and the user can receive message requests or compose messages anytime they like or want to send one.

Is there a live chat room app for iPhone?

Yes! Live chat room applications are available on iPhone and Apple devices. A user needs to look for them on the application store and download the live chat application that supports a chat room setting. Live chat room settings are applicable on iPhones as the features on their stock app are very restricted.

How can a user live chat online?

A user can easily do a live chat online by following the on-screen instructions provided by the live chat application that they have chosen. Once the user can memorize the features, they can then now compose messages to chat with their friends, family, and even co workers in real-time.Using live chat for iPhones bridges the gaps and makes communication easier.

What are live chat apps for iPhones used for?

A live chat app for iPhones allows you to communicate with someone else as they watch your screen remotely and vice versa. One can think of it as going live on any social media site and chatting with other people on the chatbox. Other purposes of live chat for iPhones are providing communication in business meetings and for customer service purposes.

Why do you need live chat apps for iPhones?

Interactive Experience

When communicating with someone via text, you only know what that person is telling you and have don't know how they feel or what facial expressions they are making in response to the words being typed. Live chatting lets users make eye contact with one another, and users can establish an immediate connection through synchronous two-way communication.

Quick Responses

Since there is a synchronous connection between users of the Internet, immediate responses are expected. Users of Live Chat apps for iPhones would not need to wait for minutes to respond to messages, unlike Instant Messaging Apps. The connection between different users would be in real-time, just like talking to someone in front of you.

24/7 Access

Live chat apps for iPhone provides convenience in communication. As long you are connected to the Internet, you can log in to different live chat apps for iPhones. It will not matter if you are using an Internet Service Provider or Data Connection. You can connect to live chat apps for iPhones easily anytime, no matter what time of the day it is.

Will my personal information be safe on live chat apps for iPhones?

Using an app would have a degree of risk when it comes to the leakage of personal data. Before downloading any Live Chat App, make sure to read all the policies of the maker of the app on data privacy. Also, check the ratings of the app and the many reviews of different app users and avoid sharing personal and sensitive information on these apps.

What is the difference between free and paid versions of live chat apps for iPhones?

Paid features typically have more features than free ones. Generally, the difference is that the paid version will allow for more features or a higher level of customer support than the free one. It's up to you which option suits your needs best. The range of features and customer support options can be wide depending on which app you are using.

How does customer support for live chat for iPhones work?

Customer service organizations typically utilize live Chat services to help answer live inquiries from customers. You can search for representatives by their name or location when initiating the chat and start chatting immediately. If no one is present, you can send them an email posted in the app instead.

How much is the price for live chat apps for iPhones?

The price of a live chat app for an iPhone will vary depending on the live chat program. Live Chat Apps can range from free to approximately $50 per month, which is paid monthly. Pricing may also be determined by the number of users or the hours available. Mobile Live Chat Apps are cheaper than PC-based apps because they require less technical support staffing.

Are there free live chat apps for iPhones?

There are plenty of available live chat apps for iPhones, both free and paid. It is up to you to decide which apps are worth spending money on. Before downloading or purchasing any app, be sure to familiarize yourself with them. Read reviews and try out free trials to get a feel of the product to see if you will be getting your money’s worth.

Can I chat with anyone in the world using live chat apps for iPhones?

It depends on the application that you have downloaded. Some Live Chat apps would only allow you to talk with people from your country, and other apps would let you choose a country to chat with. In other apps, there will be rooms created by users so that different people from different countries can go in for a live group chat.

What is the difference between live chat apps for iPhones and Instant Messaging?

Instant messaging apps for iPhones are stored in the messaging apps. These kinds of messages work with a cellular network, and you would need a SIM card to utilize it. You would not see the person you are messaging in Instant Messaging Apps, and you would only see their text messages. For Live Chat Apps, you could talk to a person in real-time.

How many people can I chat with using live chat apps for iPhones?

You can chat with many people at once using live chat apps for iPhones. The natural boundary of how many users you can chat with simultaneously is determined by the device's capabilities and the service provider. The limit is usually 1000-2000 concurrent users, but maybe as low as four, depending on your provider and app choice.

Is there an age restriction to use live chat apps for iPhones?

The iPhone is an 18+ device. Your age matters for a couple of reasons. If it's on the App Store, that means it has gone through Apple's approval process, and there are parental controls in place to regulate what apps show up. Remember that you always need to be over 13 years old to have your own Apple account.

Can I choose a gender to chat with using live chat apps for iPhones?

It is possible to choose the gender of an individual with whom you wish to chat with. Options would include "Male, Female, or Any." Usually, the "Any" option would be the only one free of charge when choosing a gender to chat with. Choosing a specific gender for most live chat apps for iPhones would require you to pay a fee for that specific service.

What are the steps in choosing the best live chat apps for iPhones?

Choosing the best live chat application depends on what you want. Do you want a more formal interview-style setting, or are you looking for more of a casual conversation? What type of devices will your customers and potential clients be using to access your chats? All these can help determine the best live chat apps for iPhones for you. Below are the steps:

Step 1:

Identify the features that are necessary to your preferences.

Step 2:

Determine how soon you would like to get started after deciding on a live chat application.

Step 3:

Find a live chat application with features and available time frame that fits your requirements, then check reviews for the software for bugs.

Step 4:

Get in touch with customer service if you have any issues installing the software or getting it working when running through the step-by-step installation guide.

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