Best Live Chat Apps for Android in May 2022

Are you looking for a new live chat software app? Live chat is the best way to talk with your customers. It's fast, easy, and free! Try the Iive chat software apps for Android that will improve your business today!

updated Nov 10, 2021 4:55 AM

33

listed services

17,712

analyzed reviews

1,771

suspicious reviews removed

Ranking

Service

Truely Score

Price

Multi-Language

File Sharing

Issue Tracking

Chat Routing

Real-time Monitor

1
Truely score heart icon

4.4/5

419 reviews

Free

Image

Automated

2

1

Truely score heart icon

3.9/5

1,079 reviews

$49.00

per month, $588.00 billed annually

Image

Automated

3

2

LiveAgent logo

LiveAgent

Truely score heart icon

3.9/5

200 reviews

$15.00

per month

Image,Video,Audio

Automated

4
Truely score heart icon

3.8/5

3,113 reviews

$1.00

per hour

Image

Manual

7
Intercom logo

Intercom

Truely score heart icon

3.7/5

1,600 reviews

$67.00

per month, $804.00 billed annually

Image,Video

Automated

8

3

Truely score heart icon

3.7/5

1,043 reviews

$12.00

per month, $288.00 billed every two years

Image,Video,Audio

Automated

9
Hubspot  logo

Hubspot

Truely score heart icon

3.7/5

3,862 reviews

Free

Image,Video,Audio

Automated

10
PureChat logo

PureChat

Truely score heart icon

3.7/5

1,136 reviews

$13.00

per month

Image

Automated

11

3

Acquire logo

Acquire

Truely score heart icon

3.6/5

53 reviews

$90.00

per month

Image

Manual

12

9

Truely score heart icon

3.6/5

208 reviews

$15.00

per month, per agent, $180.00 billed annually

Image,Video

Automated

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Frequently Asked Questions

Truely is based on AI algorithms that are getting smarter every day.
What is the best live chat app for android?

A live chat app for android must give the user the best user experience. Its user interface must be friendly and easy to use. It must also have the complete key features that a live chat app must have for it to have a proper usability. Lastly, the app must be compatible with all types of android devices.

What is a live chat app for android?

A live chat app designed for mobile devices running on the android operating system, is a service that enables two or more individuals to have written conversations. It allows users to talk via text, even if they are currently offline. Users can then engage in a discussion, schedule an appointment with the person they just got connected with over the app, and so on.

Why do you need a live chat app for android?

Live chat apps save money because users don’t need to hire more agents. It also increases efficiency by allowing live chat agents to handle multiple chats simultaneously. Some companies and businesses cannot hire agents to cover all shifts. But through live chat apps, companies and businesses can now provide 24/7 support to their customers. These apps are also the most efficient way for businesses to address customer concerns and complaints anytime they need. This can improve the chances for businesses of getting a positive review. Live chat apps in a business helps in saving time on repetitive tasks. It can help owners to communicate with their customers or employees more efficiently.

What is the purpose of live chat apps?

Live chat apps help in customer support, advertising, and increase sales. Live chat apps are designed in a way that users will be able to communicate with a company representative via live chat. The representative will answer all the questions of the customer. If the customer will not be able to find the answer of the query, he will direct the customer to the concerned department.

Are there any free live chat apps for android?

There are a few live chat apps out there that are free to use. They also offer free live chat features. Most of them offer text chat, live chat, and a messaging system where the customer can message the operator. Even if they are free, they are also easy to use, secured, and are suited for every type of business.

Do live chat apps for android have live translation?

Some live chat apps for android do not have live translation. And android devices do not have built-in translation apps. But users can quickly go to google translate and run the translation on the app. But there are live chat apps that provide multilingual support for users from any country. Users will enable the live translation on their live chat app.

What is the disadvantage of live chat apps?

The real disadvantage of live chat is the distance it creates between other customers and the store. When going into a physical location and through an in-person meeting, users can take their time, browse the products and ask questions about sizing or features that would not be possible over a live chat app.

What are the key features of a live chat app for android?
User Login

A user must register in the app and create a profile. The simplest way to do so is with a phone number and further validation through an SMS. Another way to implement authentication and verification is via email or a social media platform. Users can also make a two-step authorization to prevent strangers from accessing users’ data.

Cloud Storage and Backup

Synchronization with a cloud service will allow the app to save and store message history, images, audios, and other types of files, and keep them up-to-date without clogging the device’s memory. It’s possible to access all the files at any time from that storage method if the Internet connection is active. In addition, if the user makes changes to files and messages from their devices, it will apply to the existing copies. Cloud integration is a great option for those who need backup to access the profile from multiple devices, so if the user loses or damages their phone, they can restore everything on the new one.

Data Security and Encryption

People want their messages and files to be secure from strangers and companies want confidential information to be safe from fraud. Through end-to-end encryption, which means that messages will be seen only by dedicated users. It ensures that both sender and recipient can decode the encrypted chat messages with no third-party intervention.

Chatbots

Chatbots communicate and interact with people via messages to facilitate the performance of various tasks. Chatbots can perform a lot of functions, from publishing posts to managing finances. It’s easy to start and stop working with them, depending on the users’ needs. Chatbots inside chat apps make them more convenient and lively. It’s also possible to leverage chatbots with automatic or smart answers. When AI is integrated, the chat app will be able to offer users replies to messages, so users don’t have to type the responses manually.

Dark and Light Modes

A popular feature to customize the app is to enable dark and light modes. In addition to customization, dark mode saves the device’s battery. Dark mode saves up to 60% of the device's battery. In addition, dark mode is more comfortable for use in dark places, where a bright layout can disturb the user’s eyes.

Message Broadcasting

This feature enables users to create group chats with several contacts and distribute messages to one chat for everyone. Users can send similar messages to various contacts without creating a unified chat with them. Users will also get a simple non-group message without the ability to identify other recipients.

Push Notifications

Push notifications are a must-have feature in a lot of apps, and for chat apps, it plays an absolutely crucial role because that is the way users are aware of new messages. Besides new messages, a chat app can notify users about new contacts, someone’s online status, or if the recipient has read the message.

How to choose a live chat app for android?

Choosing the best live chat app for android provides users with many options. To choose a live chat app for android, users need to look at several different areas. Such as the features, compatibility, and performance. To choose live chat app for android, users must be aware of the following:

1. Consider one that's simple and intuitive. Make sure that the live chat app is simple, easy to use and has all the features needed. If it doesn't work great on mobile devices then it will not serve its purpose well at all.

2. Check out reviews from both negative reviews are helpful for finding out what's wrong with an app.

3. Make sure to read both positive and negative reviews to get a more rounded view of how well the live chat app works for android users.

4. Look at all available features. The best apps integrate seamlessly with other programs or services that users already use.

5. Users must always check their budget. There is a wide variety of Android chat software available, from very basic apps to complicated systems which will take many hours and lots of money to set up. Make sure users know how much money to spend, so that the users only choose options within their budget.

6. Test out the application. Downloading an app is a great way to do this. Users will be able to see how well it works, and if there are any problems with it, before deciding if it's the right option for them.

How to use a live chat app for android?

Live chat app for android is a type of application that allows users to create 3D digital models using various tools and techniques. It can also be used for video games, movie making, animation, toy designing, or simply as a hobby. To use a free 3D modeling software for Mac to create a toy design file:

Step 1:

Search for a live chat app in the play store and install it.

Step 2:

Install the app on the android device.

Step 3:

Open the application and click on the "start a conversation" button to start chatting.

Step 4:

Enter the username of the person the user wants to contact, then click on "chat now" or press enter key. This will open up a new window that says "Start Chat". Users can also choose to start chatting with someone who is online by clicking on their profile picture.

Step 5:

Once started, users can type anything into this box and send it to the recipient as long as the user and the recipient are online. The recipient will be able to see what the user has typed at any time because there is no delete function available in this app.

Step 6:

The recipient will get a notification that someone has started talking with them and they will be able to see both the user’s name and photo next to their messages so that they know who it's coming from. If they reply back, the user will receive a notification letting them know when the recipient responded.

Why should users use live chat apps instead of email?

A live chat app offers better customer service. The majority of people are turned off by email because they have to wait for responses. Some users also typically prefer live chat apps over email because texting is a primary form of communication. With live chat apps, the sender and the receiver can get an answer right away.

What makes a great live chat app for android?

1. A great live chat app for android should be lightweight and have a simple interface.

2. The app should be compatible with all Android devices, including tablets.

3. It should allow users to send pictures in chats and record videos.

4. It should allow users to communicate with people in other countries.

5. Users must make sure that the live chat service is reliable and doesn't go down often.

6. It's important that there are no ads or pop-ups while using the app - this will only frustrate users who are trying to use it for customer service purposes.

7. A live chat app should have security features that protect the user’s data and identity.

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