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3.9/5

4,381 reviews

№ 4 of Hotel Booking Sites

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Hotels.com ranks 4 with 4,381 reviews. The user reviews mention: Really appreciated by its users, Easy to use, Easy to install as the most positive attributes of Hotels.com. On the other hand, they point out Customer service is bad, Problems with app store listing, Disappointing free version as not living up to their expectations.

General info

Truely score

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3.9/5

from 4,381 analyzed reviews

76%

Positive reviews

24%

Negative reviews

How is this calculated?

Our ranking methodology

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Latest Ranking

Position

4

-1

Out of 21 ranked Hotel Booking Sites

Really appreciated by its users

Easy to use

Easy to install

Good value for money

Free version is great

Lots of long time users

Fast

Customer service is bad

Problems with app store listing

Disappointing free version

Refund issues

Login problems

You have to pay extra

Cannot cancel subscription

Free trial

Free plan

Features

Updated Price List

Easy Booking Process

Hotel Review System

User Review

Google Maps Integration

Customize Booking Options

About the seller

Seller

Hotels.com, L.P.

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