KAYAK Reviews
KAYAK ranks 3 with 3,625 reviews. The user reviews mention: 'Really appreciated by its users, Good value for money, Easy to use' as the most positive attributes of KAYAK. On the other hand, they point out 'Problems with app store listing, Premium version is not worth it, Inaccurate' as not living up to their expectations.
How customers feel about KAYAK
Feature Sentiment
User Satisfaction
97%
Utility
92%
Pricing And Charges
72%
Quality
42%
Positive feelings
from 3,625 analyzed reviews
Really appreciated by its users
647
Good value for money
238
Easy to use
167
Search feature
119
Better than the rest
84
Lots of long time users
82
Very useful
70
Negative feelings
from 3,625 analyzed reviews
Problems with app store listing
49
Premium version is not worth it
47
Inaccurate
27
Data loss
26
Login problems
23
Compatibility issues
20
Doesn't work
20
Pricing and Features
Price
Custom
Calendar Syncing
Traveling Guides
Accessibility
Web-Based Access
Sort Flight by Price
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203 reviews
Hainan Airlines
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ITASoftware
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1 reviews
Summary
In their reviews, users have mentioned that KAYAK is good value for money, has a great search feature, is easy to install and use, and is better than the rest of the flight lookup sites. However, they have also mentioned that the premium version is not worth it, there have been data loss issues in the past, and it can be inaccurate at times. Additionally, some users have had problems with the app store listing.