MyHeritage Reviews

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3.7/5

#5 Family Tree Makers

3,832 reviews

Find out about your roots and meet unknown relatives through the vast DNA database of MyHeritage. MyHeritage offers an at-home physical DNA test, access to billions of records worldwide, and sophisticated matching technology that allows users to learn more about themselves and their families.

Review insights

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Truely score

Truely score heart icon

3.70

from 3,832 analyzed reviews

Pros

Reviews with positive sentiment

70%

Cons

Reviews with negative sentiment

30%

Last updated on June, 28

Does exactly what it says

309

Easy to use

63

Fantastic service

190

Free version is great

65

Good value for money

545

App permission problems

56

Compatibility issues

67

Connection issues

81

Don't waste your time

76

Premium version issues

143

Features

Reminder

Hints

Collaboration

Storage

Unlimited

Free Trial

14 days

Professionally-Designed Templates

Insert Names

Image Editor

Upload Own Photos

Relationship Mapping

Family Timelines

Access from Any Device

Browser Access

Desktop Application

One-Time Payment

Subscription-Based Payment

Email Support

Phone Support

24/7 Support

Ranking

Overall ranking

5

Last updated on June, 28

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About the seller

Seller

MyHeritage Ltd.

Frequently Asked Questions

Truely is based on AI algorithms that are getting smarter every day.
What is MyHeritage?

MyHeritage is a world leader in discovering family history. The platform helps users trace their roots and identify familial relationships through a DNA test. A user obtains a MyHeritage DNA test kit, takes a cheek swab, mails the sample to the MyHeritage lab, and gets the results in four to six weeks.


The platform then matches the user's DNA with the billions of DNA records in the MyHeritage database. In addition, MyHeritage algorithms allow for calculating the user's ethnicity and pinpointing possible origins and ancestors.


Additionally, MyHeritage serves as a family tree platform that allows users to generate family trees based on MyHeritage records collected worldwide. With MyHeritage, you can create stunning family trees while finding long-lost relatives or family members you have never met.

Does MyHeritage provide family tree templates?

MyHeritage offers a free template that you can use to create your family tree. You can add as many people and information as you want to the family tree. You can even add photos of your family members.

How do I create a family tree on MyHeritage?

Step 1: Create a free MyHeritage account and log in.


Step 2: Click the Family Tree tab on the top of the page.


Step 3: Enter your details and those of your family members.


Step 4: You will get a prompt if MyHeritage detects a match between the details you entered and the records in its database. The system will show these matches to let you check which ones are probable relatives.


Step 5: The platform automatically lays out and organizes the information you provide. You can switch between the Family and Pedigree Views to see your family's information.


Step 6: You can add up to 250 relatives in the free version. You will need a paid subscription to add an unlimited number of relatives to your tree.

How can I share my family tree with others in MyHeritage?

Click Home>Invite Family. You can manually invite family members by entering their names and email addresses on the fields provided. You can also send invites to chosen relatives on your list to send them the link to your tree.

Can I use MyHeritage for free?

MyHeritage offers a 14-day free trial for accessing the records database and building your family tree. MyHeritage can even update your tree for free with records of extended family members as soon as the system identifies a match. Additionally, you can explore the MyHeritage database for free, with the caveat that you pay a fee for accessing specified information.

If you wish to continue using MyHeritage services after the free trial, you must upgrade to a paid plan. MyHeritage even offers a 50% discount for the first year and allows you to cancel your subscription anytime, no questions asked.

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