Why you can trust Truely — Our process
Zendesk ranks 15 with 2,185 reviews. The user reviews mention: Customer service is great, Easy to use, Great support as the most positive attributes of Zendesk. On the other hand, they point out Customer service is bad, Too expensive, Not user friendly as not living up to their expectations.
General info
Truely score
from 2,185 analyzed reviews
92%
Positive reviews
8%
Negative reviews
Latest Ranking
Position
15
-12
Out of 25 ranked Customer Experience Software
Reviews
See all reviewsCustomer service is great
Easy to use
Great support
Great for tracking progress
Lots of long time users
Email templates are great
Better than the rest
Customer service is bad
Too expensive
Not user friendly
Bad user experience
No way to contact support
There are better alternatives
Difficult to understand
Pricings
Show all pricing plansSuite Team
per month, $588.00 billed annually
Free trial
Free plan
Features
Omnichannel Data Collection & Engagement
Reports and Analytics
Useful Dashboards
Automated Action
Integration Capabilities
About the seller
Seller
Zendesk Inc.
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