Why you can trust Truely Our process

Zendesk ranks 15 with 2,185 reviews. The user reviews mention: Customer service is great, Easy to use, Great support as the most positive attributes of Zendesk. On the other hand, they point out Customer service is bad, Too expensive, Not user friendly as not living up to their expectations.

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Truely score

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from 2,185 analyzed reviews


Positive reviews


Negative reviews

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Latest Ranking




Out of 25 ranked Customer Experience Software

Customer service is great

Easy to use

Great support

Great for tracking progress

Lots of long time users

Email templates are great

Better than the rest

Customer service is bad

Too expensive

Not user friendly

Bad user experience

No way to contact support

There are better alternatives

Difficult to understand

Suite Team


per month, $588.00 billed annually

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Omnichannel Data Collection & Engagement

Reports and Analytics

Useful Dashboards

Automated Action

Integration Capabilities

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Delighted logo


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92 reviews

$224.00 /per month, $2688.00 billed annually

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