Why you can trust Truely Our process

NICE ranks 20 with 648 reviews. The user reviews mention: Easy to use, Will use it again, Customer service is great as the most positive attributes of NICE. On the other hand, they point out Customer service is bad, Difficult to understand, Not user friendly as not living up to their expectations.

General info

Truely score

Truely score heart icon
4.3/5

from 648 analyzed reviews

82%

Positive reviews

18%

Negative reviews

How is this calculated?

Our ranking methodology

Learn how

Latest Ranking

Position

20

1

Out of 25 ranked Customer Experience Software

Easy to use

Will use it again

Customer service is great

User friendly

Lots of long time users

Has everything you need

Easy to install

Customer service is bad

Difficult to understand

Not user friendly

Getting errors

Data loss

Can't speak with real person

Slow performance

Free trial

Free plan

Features

Omnichannel Data Collection & Engagement

Reports and Analytics

Useful Dashboards

Automated Action

Integration Capabilities

NICE alternative services

More NICE alternatives
Delighted logo

Delighted

Truely score heart icon

5.0/5

92 reviews

$224.00 /per month, $2688.00 billed annually