Why you can trust Truely Our process

NICE ranks 20 with 648 reviews. The user reviews mention: Easy to use, Will use it again, Customer service is great as the most positive attributes of NICE. On the other hand, they point out Customer service is bad, Difficult to understand, Not user friendly as not living up to their expectations.

General info

Truely score

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from 648 analyzed reviews


Positive reviews


Negative reviews

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Latest Ranking




Out of 25 ranked Customer Experience Software

Easy to use

Will use it again

Customer service is great

User friendly

Lots of long time users

Has everything you need

Easy to install

Customer service is bad

Difficult to understand

Not user friendly

Getting errors

Data loss

Can't speak with real person

Slow performance

Free trial

Free plan


Omnichannel Data Collection & Engagement

Reports and Analytics

Useful Dashboards

Automated Action

Integration Capabilities

NICE alternative services

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Delighted logo


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92 reviews

$224.00 /per month, $2688.00 billed annually