Why you can trust Truely — Our process
Genesys ranks 18 with 194 reviews. The user reviews mention: Easy to use, User friendly, Customer service is great as the most positive attributes of Genesys. On the other hand, they point out Customer service is bad, Compatibility issues, Crashes reported as not living up to their expectations.
General info
Truely score
from 194 analyzed reviews
90%
Positive reviews
10%
Negative reviews
Latest Ranking
Position
18
-2
Out of 25 ranked Customer Experience Software
Reviews
See all reviewsEasy to use
User friendly
Customer service is great
Very intuitive
Nothing to dislike
Works across multiple devices
Great support
Customer service is bad
Compatibility issues
Crashes reported
Not user friendly
Bad user experience
Glitchy
Technical issues
Pricings
Show all pricing plansFree trial
Free plan
Features
Omnichannel Data Collection & Engagement
Reports and Analytics
Useful Dashboards
Automated Action
Integration Capabilities
About the seller
Seller
Genesys Cloud Services, Inc.
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