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Zoho Reviews

Zoho ranks 6 with 10,444 reviews. The user reviews mention: 'Easy to use, Great for small business, Good value for money' as the most positive attributes of Zoho. On the other hand, they point out 'Customer service is bad, Disappointing free version, There are better alternatives' as not living up to their expectations.

Basic plan

$20.00

Per Month

Get started

Pricing and Features

Price

Standard - Monthly

$20.00 /Per Month

Professional - Monthly

$35.00 /Per Month

Enterprise - Monthly

$50.00 /Per Month

Task Management

Multi-tenancy

Quotes

Forecasting

Mobile Access

Summary

Zoho offers a great variety of features that are rare to be found in other services, such as market ROI analytics, retail industry support, banking sector support, cloud hosting and more. It also has features that are uncommon for this type of software, such as email marketing, social network integration, marketing automation and contact management. Overall, Zoho provides a great mix of features that make it a very powerful CRM solution.


In their reviews, users have mentioned that Zoho is easy to use and that the free version is great. They also say that it is better than the rest, providing good value for money. However, some users have found the mobile app bad and the features disappointing. Additionally, customer service has been noted as being poor by some reviewers. On the other hand, others have said that email templates are great and that it is perfect for small businesses due to its ability to track progress well.