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2022 Rankings

Courier Services

Last updated on January, 17

Do you need to get your goods delivered? Courier services can help you deliver your goods on time, every time. You can send anything, from a small package to a large crate, from one city to another. Check out courier services now!

Courier Services illustration

22 services ranked

Our ranking methodology

#

1

UPS logo

UPS

4.95

5,370 reviews

Custom

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Live Chat, Email, SMS/Call Before Collection and Delivery

#

2

FedEx logo

FedEx

4.92

5,000 reviews

Custom

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Email, SMS/Call Before Collection and Delivery

#

3

EasyShip logo

EasyShip

3.69

50 reviews

price starts:

$ 29.00

per month

Visit Website

price starts:

$ 29.00

per month

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Live Chat, Email, SMS/Call Before Collection and Delivery

#

4

Parcels logo

Parcels

3.66

8 reviews

Custom

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Email, SMS/Call Before Collection and Delivery

#

5

Parcel Monkey logo

Parcel Monkey

3.62

16 reviews

Custom

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Email, SMS/Call Before Collection and Delivery

#

6

USGoBuy logo

USGoBuy

3.44

60 reviews

Custom

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Live Chat, Email, SMS/Call Before Collection and Delivery

#

7

DHL Express logo

DHL Express

3.29

88 reviews

Custom

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Email, SMS/Call Before Collection and Delivery

#

8

USPS logo

USPS

2.92

50 reviews

price starts:

$ 0.99

per product

Visit Website

price starts:

$ 0.99

per product

Parcel Tracker

Door-to-Door Delivery

Mail Rates Comparison

Next Day Delivery

Support

Phone, Email, SMS/Call Before Collection and Delivery

You’re seeing 8 of 22 Courier Services

Frequently Asked Questions on Courier Services

What are courier services?

Are you sending out something? May it be personal or business-related, courier services got you covered. Courier services help you send letters or parcels to another location. You can have it delivered door-to-door or picked up at a nearby location. No need to wait just to send your package. With express deliveries, you'll have your parcel delivered in no time.

Why do you need courier services?

Though personally delivering your letters or packages is possible, nothing beats the convenience of getting courier services to do it for you. Note that comfort is not the only benefit you'll reap from getting courier services. Here are a few more you should know about.

Reduced Transport Expenses

If you do your deliveries yourself, you need to use your car and pay for gasoline. It’s okay for seldom personal errands, but this will cost you a lot if you're running a business since you'll spend more money on car maintenance. Instead of making your deliveries, a courier service can do it for you —no need to use your fleet and spend on gas and maintenance repairs.

Transferred Risks

What if you're sending important letters or fragile items? Then the more reasons you should get courier services. The firm ensures responsibility for all their deliveries. In case of loss or damage, you’ll be entitled to a claim based on the courier services agreement. It will also save you money on insurance because the courier service will shoulder your parcel's risks.

Helps You Focus on Core Business

If you're always worried about your business' deliveries, you might lose track of your core business progress. Outsourcing your deliveries to a courier service provider will take your mind off menial tasks, so you can focus on your business' productivity and profitability.

Exceptional Customer Service

Professionalism and quick service are the trademarks of most courier services. If you need your parcel or letter delivered right away, you can count on courier services' express deliveries. For businesses, fast deliveries can give a reputation boost. It will build your customers' brand confidence because they can count on you'll deliver their orders on time.

Cost-effective Delivery Solution

Courier services are significantly cost-effective for all your delivery needs. Instead of using a private vehicle, service providers will give you rates that are way cheaper than what you'll pay for gas. For instance, if you have a delivery from Miami to Weston, instead of driving all the way there, you can look for courier services in Miami to do the job for you.

Reliable Delivery Service

Most courier services offer 24/7 service. It means products can be shipped to your customers beyond your hours of operation. Orders will surely fly out at a faster pace. In case you had problems with the services, most courier services companies have 24/7 customer support to help you. You don't need to stress out because you have a reliable system at your back.

Better Customer Relations

Hiring a trusted courier service will not only help your company function properly but it creates bonds with different clients as well. Early and safe delivery always leaves a good mark on the customers’ end. They will trust the reliability and speed of your service, convincing them to make more transactions with you in the future.

What are the core features of courier services?

Courier services combine traditional and hybrid solutions for deliveries. They offer smart features that give you more than pick up and deliveries. Here are some of the features that will make you ditch your traditional delivery methods to courier services.

Easy-to-Use Site

Courier services are easy to use. Most companies let you book online. Just input the necessary details and choose whether you’ll drop off your parcel or have it picked up at your home or office address. No need for long queues in courier branches just to get the deliveries going. With the all-new simple process, you can have your deliveries going smoothly.

Customizable Packages

Some customers have special delivery needs. With this, courier services work to give the utmost satisfaction by letting you customize your packages. Some courier services even offer special services like change of delivery date or leave at a neighbor's address if the recipient is not available. These customized services guarantee that your satisfaction is top priority.

Professional Personnel

Personnel in courier services companies are professional. Doing deliveries is not an easy feat. It's not as simple as dropping off a package and leaving, which means the delivery should be made based on the SOP. With this, courier services ensure that the people they send to the field are ready for possible difficulties, so they can deliver your parcel safely.

Fair Pricing

Most courier services will give you rates computed based on delivery distance and parcel weight. This standard computation helps ensure you're getting a fair price. Though additional fees may apply for express deliveries, the rates remain fair in value. It is also because there are several courier services in the market today. Thus, competitive pricing is a must.

Parcel Tracking Option

Parcel tracking helps you track the whereabouts of your package. Just visit your service provider's website and input the tracking number. You'll see where your package is, the exact moment when it was received, and who received it. You can also share this information with the recipients. For businesses, this is especially useful in monitoring multiple deliveries.

Pre-shipment Inspection

Courier services have a pre-shipment inspection feature. Once the package arrives at the facility, photos of the content will be sent to the recipient. It ensures that the item matches the recipient's expectations.For instance, you need to send a parcel from San Antonio to Miami. The courier services in San Antonio will not send it out to Miami unless the receiver confirms.

Multi-parcel and Multi-book Capability

Multi-parcel capability lets you send multiple packages to a single address. Courier websites have a form you need to fill out to get this service. It is cheaper than booking single deliveries for each parcel. If you're sending multiple parcels to different recipients, the multi-book feature got you. Freely add delivery requests and monitor them with a single dashboard.

E-commerce Platform Integration

Courier services also offer advanced features like e-commerce platform integration. You can connect your website with a courier service provider's system, which will sync your orders, automatically pre-fill labels, and generate tracking numbers. By doing the integration, you'll get access to hundreds of shipping solutions and multiple logistic partners.

Special Services

Courier service providers do not only offer deliveries. They can also provide additional services such as logistics and warehousing, which you can add in your special package. If you're a small business who needs warehousing facilities, renting out can be expensive, but if you add the warehousing service in a courier plan, you'll save more money.

24/7 Customer Support

Courier services websites have a 24/7 customer support service. Whether you are inquiring for service rates or trying to locate a delayed package, the 24/7 customer support got you. You can talk to a customer service representative via live chat, phone call, or email. No need to go to the courier branch because you can get world-class service at home.

What are the types of courier services?

There are different types of courier services you can choose from depending on your delivery needs. The types vary depending on the destination, delivery time-frame, and parcel weight capacity. Read below to know the types of courier services you can choose from when sending a package.

Standard Courier Service

Standard courier service is the most basic type. It involves parcel collection, sorting, and delivery with no additional services, which usually takes a few days to complete. If you're looking for a courier service for personal errands, then this is the best type for you. You can get this service from most courier services, both online and offline.

Overnight Courier Service

Overnight courier services definition is pretty much decoded from its name. It delivers your package overnight. The process of getting overnight courier service is almost the same as the standard type. But since it has a much faster delivery period, this is slightly more expensive. But if you're looking for the quickest delivery at an affordable rate, this type is for you.

Same-day Express Courier Service

Same-day express courier service is the fastest among all courier services types. Upon receipt of the parcel, the service provider processes the delivery right away. Customers who have urgent deliveries request this service.For business owners who expect to need same-day express courier services, you can partner with local couriers to get affordable rates.

International Courier Service

International courier services let you send parcels to another country. The parcels are sent out via land, sea, or air. The rates for this type of courier service depends on the location, transportation, and time frame. For instance, courier services from India to the USA are more expensive than deliveries from Canada because the latter would only require land transport.

Pallet Courier Service

This type of courier service delivers large parcels in pallets. Businesses that sell multiple items prefer this type of courier service. For non-perishable goods, you can add warehousing services on top of the standard pallet package. This type of courier service also does the delivery on a strict schedule.

Who needs courier services?

Retail Business Owners

Retail business owners need courier services to help them send out customer orders. Since many people prefer to do their shopping online, you must find ways to do deliveries efficiently. You can get a combination of standard, overnight, and same-day express deliveries in one package. You can even get it at an affordable rate from local courier services.

Food and Beverage Business Owners

Do you need a special arrangement for the transportation of raw goods for your food and beverage business? Don't worry because courier services got you. Instead of using your fleet, you can get pallet courier services instead. Just ask your service provider if they have services for raw goods, so they'll be extra careful with the handling.

E-commerce Business Owners

Because all orders are online, e-commerce business owners need reliable courier service providers. It will help you avoid customer complaints and item returns. You can get a package with e-commerce integration and pre-shipment inspection. These features will save you time because the labels and tracking will automatically be processed.

International Business Owners

Courier services make international delivery possible. For instance, you want to deliver items from India to East London, look for courier services from India who do international deliveries. The company will then connect you with courier services in East London who’ll update the tracking in the UK. This process ensures safe deliveries abroad for all your orders.

Online Sellers

Online selling can open doors to more significant business opportunities. Thus, a good customer impression is necessary. Courier services help you deliver orders safely and on time to give that wow factor. You can now make the deliveries efficiently without spending so much. You can even ask your service provider to pick up the items in your house. How great is that?

Administrative Employees

If you're an administrative employee in charge of fleet and document deliveries, you'll know how expensive it is to use the company car or hire messengers. Courier services will help you cut down the cost and conveniently process deliveries. If you do a bulk document, pick up and deliveries, you can even ask for a company discount.

What are the steps in choosing using a courier service?

Step 1: Know what type of delivery service you need

The first step is to know the right delivery type. For personal deliveries, you can choose courier services that specialize in express deliveries, but for business deliveries, try to look for courier companies with comprehensive packages. You can also search for the nearest branch by searching keywords like "courier services around me" and "courier services near me".

Step 2: Choose a known service provider

Remember to choose a known service provider. Since branded courier companies already have international partners, you can bet that they can deliver to almost every destination. Also, they are most likely to have several branches, so there is always a branch near you to accommodate the parcel pick up right away.

Step 3: Check the pricing and packages

Once you shortlisted courier service companies, check their pricing and packages. Choose one that can give you affordable rates, especially for business plans. For instance, you want a courier partner for all your item pick up and deliveries, ask your service provider for an affordable plan that will include basic and special services to streamline the process.

Step 4: Know if they have function features

When asking for the packages, remember to request a list of functional features like free pick-ups, multi-parcel tracking, e-commerce integration, pre-shipment integration, etc. You can also ask your service provider to add this to your basic plan for a more seamless delivery process.

Step 5: Ask for recommendations

Before closing a deal with a courier service company, asking for recommendations is important. You can ask for your friends or relatives’ recommendations to get firsthand insights on which courier service company or which plan to choose. Maybe they can even connect you to their courier company’s point person for a better deal.

Are courier rates different across the world?

The rates will depend on how the companies will price them based on their countries' rates for gasoline, wage, services, etc. For instance, courier services in the USA prices are different from courier services in the UK considering they have different rates for commodity prices. Moreover, prices will vary more once you cross continents whereas courier services in India will have a farther price range due to differences in conversion rate, gasoline price, etc.

Do courier rates differ across states?

Courier services companies compute the rates based on item weight and destination. Since a company can have different branches, but still use the same rates matrix, they compute the same way. For instance, it doesn't matter whether you search rates from courier services in NYC, courier services in Denver, or courier services in Los Angeles because you'll get the same matrix. It’s because most courier companies use a universal rate for their deliveries.

Are courier services companies open every day?

It depends on the courier services' operation hours. Though there are stores, which are open on Sundays, there are still branches who keep a 5-day schedule. If you have urgent deliveries on weekends or holidays, you can check out their website for online bookings. Most courier companies can schedule immediate pick-ups and deliveries even for transactions booked online, so you won’t have a problem in case there are no open branches near your area.

What is the heaviest item for express deliveries?

Some courier services can accommodate up to 10,000 lbs for same-day deliveries. In case you want anything heavier than that delivered, you need to book for a special delivery request. Most of the time, the standard delivery period applies to items that will exceed the weight limit.

Are there restrictions on the items courier services can deliver?

Yes, there are items that courier services cannot deliver. It includes high-value items such as antiques, jewelry, animal furs, etc. Prohibited items such as airbags, ammunition, and explosives are also unacceptable. Service providers will ask you to disclose the content of the parcel before processing. In the case of a false declaration of content, you won't be qualified for damage or loss insurance.

Can courier services pick up parcels at an international location?

Yes. For instance, you're from the USA, and you need to pick up a parcel in Bangalore, India. Just search for courier services that accommodate international pick-ups. Once you find a service provider, submit a ticket request. They'll give you a quotation after a few days and connect you to courier services in Bangalore that will do the pick-up for you.

Will a package be delivered if there is no one home to accept it?

Though a signature is required for a delivery to be considered successful, you can ask the delivery personnel to leave the parcel at a neighbors address or another safe location. Just add notes in the delivery request should you wish to have this service. In case there are no special instructions, the driver will contact you and request your permission to leave the parcel at the safest location in case no one’s home to accept the delivery.

How do I make a claim for lost or damaged items?

In case of lost or damaged items, you need to file a request ticket on the courier's website 24 hours from the declared delivery date. You need to attach a cost invoice along with a proof of loss or damage. You may also contact the service provider via email or phone call to understand the process better. They will give you a step-by-step process and processing timeline so you can make your claim easily.

Do courier services offer free pick-ups?

Yes, most courier services offer free pick-ups. You'll just have to pay for the delivery fees for the whole transaction. In case the delivery is urgent, you can drop off your parcel at the nearest branch, so you don’t have to wait for the pick-up schedule anymore. Note that you must always contact the courier even if it’s urgent. This way, that person will have an idea about which branch you’re dropping the package at.

How do I pay for courier services?

If you're booking a delivery online, credit card or debit cards are the most convenient payment methods. but you can pay in cash or check upon parcel pick-up. For instance, you're from Hyderabad, India and you need to send an international package without a credit or debit card, just look for courier services in Hyderabad who accept payment upon pick up.

What would I do if my parcel was not collected or delivered?

Most courier services have a pick-up and delivery success rate of 95%. However, there may be unforeseen instances that will hinder the pick-up or delivery. The hindrances may include bad weather, road closures, or accidents. In case you observe any suspicious delays, don’t hesitate to contact your service provider, so they can make necessary actions.

Can I change the destination of the parcel after it was picked up?

Yes, you can still change the destination of your package even after it was picked up. Just contact your service provider as soon as possible to change the delivery address. However, this will entail additional surcharges to compensate for any cost that has already been incurred. Your service provider will give you the guidelines and payment instructions for this type of service.

If I intend to buy items from an international vendor, do I have to pay for the import duty of the items that I purchased?

Payment for the import fees actually depends on your agreement with the vendor on who will shoulder it. Plus, it would also depend on how the vendor would label the items, how much it’s worth, and which country you are from. However, for most cases, the courier service provider will shoulder the fees upon release from the customs and charge you upon delivery. Whether you accept the item or not, the service provider will demand for the payment.

Can I get a refund if the delivery was late?

Most courier service companies have a money back guarantee SOP, wherein they strictly comply with the specified delivery period. If they are late even just for a minute, they’ll be returning your delivery fee.

What will I do if the tracking is not updated on the website?

Once you paid for the delivery fees, a tracking should be automatically generated. However, there are some cases when the delivery is not registered in the system. If this happens, just contact your service provider and give them the tracking number, so they can check if there is a problem with the system. Since most courier service companies have 24/7 customer support, you can bet that you can call them anytime you need their assistance.

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