Hotjar Reviews
Hotjar ranks 1 with 770 reviews. It sets itself apart with features that include 'Retroactive Reporting'. The user reviews mention: 'Free version is great, Better than the rest, Great for tracking progress' as the most positive attributes of Hotjar. On the other hand, they point out 'Customer service is bad, Buggy, Disappointing free version' as not living up to their expectations.
How customers feel about Hotjar
Feature Sentiment
User Experience
92%
User Satisfaction
98%
Quality
87%
Pricing And Charges
97%
Ease Of Use
100%
Positive feelings
from 770 analyzed reviews
Free version is great
67
Better than the rest
52
Great for tracking progress
45
Easy to install
44
Easy to understand
31
User friendly
28
Easy to create videos
24
Negative feelings
from 770 analyzed reviews
Customer service is bad
4
Buggy
3
Disappointing free version
3
Bad accessibility
3
Unsupported features
2
Money transfer issues
2
Data protection concerns
2
Pricing and Features
Price
Free
Plus - Yearly
$32.00 /billed Monthly, Billed Yearly
Business - Yearly
$80.00 /per Month, Billed Yearly
Data Update
Every Hour
Reporting
Web, Mobile
Accessibility
Web
Dashboards
Custom
Free Trial
Compare & Alternatives
Google ranks 2 with 202 reviews. It sets itself apart with features that include 'Payment Data, Payment Gateway, Billing'. The user reviews mention: 'Free version is great, Great for tracking progress, Learning curve is gentle' as the most positive attributes of Google. On the other hand, they point out 'Hard to navigate' as not living up to their expectations.
3.3/5
202 reviews
Similarweb
Similarweb ranks 3 with 295 reviews. The user reviews mention: 'Nothing to dislike, Great web version, Free version is great' as the most positive attributes of Similarweb. On the other hand, they point out 'Data loss, Inaccurate, Limited functionality' as not living up to their expectations.
3.2/5
295 reviews
Rebrandly
Rebrandly ranks 4 with 221 reviews. It sets itself apart with features that include 'Phone Support, Guest Roles'. The user reviews mention: 'Free version is great, Lots of long time users, Fantastic service' as the most positive attributes of Rebrandly. On the other hand, they point out 'Disappointing free version, Customer service is bad, You have to pay extra' as not living up to their expectations.
3.2/5
221 reviews