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Best Communication Software in December 2022

Communication is the key to effective teamwork, and with communication software, your team can effortlessly share and collaborate. Sign up for the best software now to streamline your communication and boost productivity!

18 Listed services

54,741Analyzed reviews

5,474Suspicious reviews

Service

Price

Local Numbers

Toll-Free Numbers

Direct Messaging

Unlimited Calls

Free Trial

1

3

NuovoTeam logo
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5.0/5

38 reviews

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$3.00

per month, $36.00 per year

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2

9

Slack logo
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5.0/5

17,183 reviews

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$6.67

per month, $80.04 per year

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3

10

Igloo logo
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4.8/5

58 reviews

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$599.00

per month

14 days

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4

2

Basecamp logo
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4.6/5

4,332 reviews

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$99.00

per month

30 days

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5

4

Pronto logo
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4.6/5

4,717 reviews

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Contact company for pricing

15 days

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6

3

Zoho logo
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4.5/5

971 reviews

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$1.00

per month, $12.00 per year

15 days

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7

5

Bitrix24 logo
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4.4/5

2,392 reviews

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$49.00

per month

30 days

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8

6

FieldChat logo
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4.4/5

7 reviews

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$200.00

per month

14 days

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9

6

Simpplr logo
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4.4/5

363 reviews

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Contact company for pricing

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10

3

HR Cloud logo
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4.4/5

68 reviews

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Best Products

#1

NuovoTeam

NuovoTeam

Best Overall

38 Reviews analysed

36 Positive

2 Negative

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Key facts

  • Local Numbers

  • Direct Messaging

  • Unlimited Calls

Pros

  • Nothing to dislike

  • First impression is great

  • Provides instant access

  • Really appreciated by its users

  • Feature is rich

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Cons

  • Slow performance

  • No way to contact support

See all

#2

Slack

17,183 Reviews analysed

14,336 Positive

2,847 Negative

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Key facts

  • Local Numbers

  • Toll-Free Numbers

  • Direct Messaging

  • Unlimited Calls

Pros

  • Free version is great

  • Easy to use

  • Really appreciated by its users

  • Lots of long time users

  • Easy sharing feature

See all

Cons

  • Disappointing free version

  • Not user friendly

  • Mobile app is bad

  • Data loss

  • Latest update is not great

See all

Slack has a lot of features, but we'll only focus on the ones that are quite rare to be found in other services. First of all, Slack has a Blackberry Mobile App. This is a great feature for those who need to stay connected on the go. Secondly, Slack offers group calls. This is a great way to stay in touch with your team members and collaborate effectively. Thirdly, Slack has multiple sync modes. This means that you can easily keep your data synchronized across all your devices. Lastly, Slack has a free plan. This is a great way to try out the service and see if it is right for you. All of these features are great, but there are also some other features that are quite rare. For example, Slack has a search bar. This is a great way to find what you need quickly and easily. Additionally, Slack offers file browsing. This is a great way to access your files from anywhere. Lastly, Slack has a Quick Guide. This is a great resource for those who want to learn more about the service and how to use it effectively.


In their reviews, users have mentioned that a pro of Slack is that the free version is great. Another pro is that lots of long time users believe that it is better than the rest. A reviewer has also said that it is really fun to use Slack and that collaboration is easy because of how the software is designed. Additionally, it has been noted that sharing features are easy to use and overall the software is easy to use.

#3

Igloo

58 Reviews analysed

56 Positive

2 Negative

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Key facts

  • Local Numbers

  • Toll-Free Numbers

  • Direct Messaging

  • Unlimited Calls

  • Free Trial

    14 days

Pros

  • Easy to use

  • Nothing to dislike

  • Professional

  • Free version is great

  • Lots of long time users

See all

Cons

  • Difficult to understand

See all

Igloo offers many features that are not found in other communication software. Some of these features are: live trainings, unlimited users, data encryption, phone support, subscription-based payment, how-to articles, quick guide, data security, file browsing, video tutorials and Windows desktop software. However, Igloo is missing some common features such as: third-party app integrations, notifications, group messaging, send texts.


In their reviews, users have mentioned that Igloo is easy to use and that the free version is great. They also say that it's professional, but they don't mention anything they dislike about the software.

#4

Basecamp

4,332 Reviews analysed

3,689 Positive

643 Negative

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Key facts

  • Direct Messaging

  • Unlimited Calls

  • Free Trial

    30 days

Pros

  • Easy to use

  • Really appreciated by its users

  • Great for tracking progress

  • Better than the rest

  • Lots of long time users

See all

Cons

  • There are better alternatives

  • Difficult to understand

  • Not user friendly

  • Login problems

  • Problems with app store listing

See all

In their reviews, users have mentioned that Basecamp is easy to use, has a gentle learning curve and great for collaboration. However, some users found it difficult to understand, not user friendly and have login problems. Additionally, some believe there are better alternatives available.

#5

Pronto

4,717 Reviews analysed

4,039 Positive

678 Negative

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Key facts

  • Local Numbers

  • Toll-Free Numbers

  • Direct Messaging

  • Unlimited Calls

  • Free Trial

    15 days

Pros

  • Easy to use

  • Good value for money

  • Lightweight

  • Works perfectly

  • Lots of long time users

See all

Cons

  • Inaccurate

  • Doesn't work

  • Fine print

  • Not recommended

  • Don't waste your time

See all

Pronto is a communication software that provides various features for its users such as live chat support, instant messaging, joining via desktop and mobile, HD video quality, data security, etc. It also has a free trial period during which users can try out all the features before deciding whether to purchase the product. However, there are some downsides to using Pronto as well. First of all, it does not offer calendar syncing, which is a common feature in other communication software. Additionally, webinars are also missing from the list of features offered by Pronto.


In their reviews, users have mentioned that Pronto is easy to use and lightweight. It has also been said that there are lots of long time users, and that the software does exactly as it promises. However, some users have reported that the software doesn't work, is inaccurate, and that the fine print should be read more carefully. On the other hand, others have said that Pronto is great for small businesses and works perfectly - they also think it's good value for money.

#6

Zoho

971 Reviews analysed

751 Positive

220 Negative

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Key facts

  • Local Numbers

  • Direct Messaging

  • Unlimited Calls

  • Free Trial

    15 days

Pros

  • Really appreciated by its users

  • Better than the rest

  • Great tool for the task

  • Good value for money

  • Easy to use

See all

Cons

  • Getting errors

  • Mobile app is bad

  • Slow performance

  • Crashes reported

  • Compatibility issues

See all

In their reviews, users have mentioned that Zoho is better than the competition, good value for money, works perfectly and is great for small businesses. They have also mentioned that the mobile app is bad, slow performance, crashes have been reported and they are getting errors. However, they have also said that it is user friendly, easy to use and great tool for the task.

#7

Bitrix24

2,392 Reviews analysed

1,565 Positive

827 Negative

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Key facts

  • Local Numbers

  • Toll-Free Numbers

  • Direct Messaging

  • Unlimited Calls

  • Free Trial

    30 days

Pros

  • Really appreciated by its users

  • Free version is great

  • Great for small business

  • Better than the rest

  • Feature is rich

See all

Cons

  • Mobile app is bad

  • Login problems

  • Compatibility issues

  • Problems with app store listing

  • Customer service is bad

See all

Bitrix24 provides many features that are rare or even unique when it comes to communication software. First of all, it offers a free plan for an unlimited number of users, which is great for small businesses. It also has multiple sync modes, so you can use it across different devices. Additionally, it provides unlimited SMSs for businesses, which is a great way to stay in touch with customers. Another unique feature is the ability to add a video background, which can make your video calls more personal. Finally, it has bookmarking, so you can easily keep track of important conversations. However, there are some downsides to Bitrix24 as well. One is that it doesn't have direct messaging, which can be a problem if you need to communicate with someone outside your team. Additionally, it doesn't have permission settings, so you'll need to be careful about who you add to your account.


In their reviews, users have mentioned that one of the best things about Bitrix24 is that it offers a free version which is great. They also say that the tool is better than the rest and has lots of long time users, making it a great choice for those looking for a reliable communication software. However, some users have experienced login problems and compatibility issues, while others find the mobile app to be bad. Overall, reviewers think that Bitrix24 is good value for money and has everything you need, especially for small businesses.

Key facts

  • Direct Messaging

  • Unlimited Calls

  • Free Trial

    14 days

Pros

  • Better than the rest

  • Easy to organize

  • Works across multiple devices

  • Great for small business

See all

#9

Simpplr

363 Reviews analysed

354 Positive

9 Negative

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Key facts

  • Local Numbers

  • Toll-Free Numbers

  • Direct Messaging

  • Unlimited Calls

Pros

  • Nothing to dislike

  • Easy to use

  • Very intuitive

  • Really appreciated by its users

  • Great for creating social media posts

See all

Cons

  • Not user friendly

  • Bad user experience

  • Frustrating experience

  • Connection issues

  • Account setup is hard

See all

Simpplr offers a variety of features that are not offered by most other communication software. These include features such as bookmarking, file browsing, search bar, two-factor authentication, subscription-based payment, single sign on, transcripts, phone support, data encryption, passcode settings, live chat support, scheduler, video tutorials, data security, and free trial period. While Simpplr is missing some common features such as direct messaging and group messaging, the unique features it offers more than make up for it.


In their reviews, users have mentioned that they like that Simpplr is nothing to dislike, very intuitive, easy to navigate, has great staff, and is easy to create videos with. However, they also mention that it is not the best software for creating social media posts.

Key facts

  • Local Numbers

  • Direct Messaging

  • Unlimited Calls

Pros

  • Customer service is great

  • Easy to use

  • Works across multiple devices

  • Lots of long time users

  • Better than the rest

See all

HR Cloud offers various features that are designed to streamline communication and boost productivity. Some of these features include instant messaging, live chat support, private channels, file sharing, and calendar syncing. Additionally, HR Cloud also provides a free trial period so that you can test out the service before committing to it.


In their reviews, users have mentioned that customer service for HR Cloud is great and responsive. They also appreciate that the software works across multiple devices, making it convenient to use. Another plus point is that there are lots of long time users, which indicates satisfaction with the product. Lastly, reviewers find HR Cloud easy to use.

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Frequently Asked Questions

The best Communication Software is NuovoTeam. NuovoTeam has been ranking number 1 for the last 16 days.

Communication has taken on a more dynamic shape with integration into digital platforms. With the use of communication software, you can send messages to people halfway across the world in real-time. Communication software applications transfer data of different formats to several systems, including emails, instant messages, calls and more.

Communication software allows for instant communication across vast distances. It is essential for fast production and progressing on projects. You and your team can conduct meetings, brainstorm a project, and communicate instructions just with an internet connection.

User-Friendly

Most communication software uses the same standard user interface for ease of navigation. In the workplace, it functions similar to most other social media platforms. Some may even skip the tutorials at the beginning because of the identical features in typical social media.


Easy to Integrate

Communication software may come in different forms. They let you make calls, send messages, transfer files, and many more. These applications have built-in features that allow them to be integrative. For instance, you can integrate your office email to your phone, so you can check your messages easily no need to log in to your laptop or wait until you get back to your office.


Paperless

Communication software takes out the need to print memos and send them out to everybody. It even eliminates the need to create time-consuming bulletin boards. All correspondence and announcements can now be made via email or portals. Minutes of meetings can be safely stored in a cloud system for easy access—no need for log books that end up misplaced later on.


Secured File Sharing

One of the reservations in using communication software is data privacy. Is your company’s data safe if you upload them in the cloud? Once you upload data to the cloud, only authorized members can gain access. You can modify the visibility of the file and limit the accounts that can access sensitive information. As for sending messages, communication encryption software protects the data and puts passwords to ensure confidentiality.


Effective Task Management

Business performance will be successful with effective task management. If you are a business owner who wants to optimize task management among your employees, communication software can help you. By combining powerful communication features with assignment tracking capabilities, you’ll be able to monitor every project’s progress.

Business Owners

Through communication software, you can cover all aspects of your business, ensuring that customer feedback is well addressed. Plus, you are cutting costs and saving time from constant face-to-face meetings.


Employees

Employees need communication software because most corporate tasks require cross-departmental collaborations. To do this, you need a reliable system that will help you communicate with colleagues easily. With a fully optimized communication software, collaborations are done whenever, wherever.


Students

Students need communication software to communicate with classmates regarding clarifications on assignments, or to send a professor an email inquiry.