Thank you for your support! We’ve now helped more than 1,000,000 people make better decisions

truely logo

Best Chatbot Mobile Apps in October 2022

Chatbots are the new customer service. With chatbot mobile apps, your customers have access to customer service even when they're on their phones. That means you can provide better customer service and keep your employees focused on more important tasks. They're super easy to set up, so start using chatbot mobile apps today!

17 Listed services

3,775Analyzed reviews

378Suspicious reviews

Service

Price

Website Integration

Omni Chatbot

24/7 Support

App Integration

NLP

3

21

User.com logo
Truely score heart icon

5.0/5

30 reviews

Visit site

Contact company for pricing

Chat Bot,Ticket

Visit site

5

18

Gist logo
Truely score heart icon

5.0/5

535 reviews

Visit site
$29.00

per month

Email,Live Chat,Chat Bot

Visit site

7

3

Intercom logo
Truely score heart icon

4.8/5

252 reviews

Visit site
$67.00

per month, $804.00 billed annually

Email,Chat Bot,Live Chat

Visit site

8

6

Drift logo
Truely score heart icon

4.8/5

227 reviews

Visit site

Contact company for pricing

Chat Bot,Ticket

Visit site

9

18

Contact company for pricing

Phone,Chat Bot

Visit site

11

7

Tidio logo
Truely score heart icon

4.7/5

1,282 reviews

Visit site
$39.00

per month

Email,Live Chat,Chat Bot

Visit site

14

11

Acquire logo
Truely score heart icon

4.4/5

26 reviews

Visit site

Contact company for pricing

Email,Live Chat,Chat Bot

Visit site

15

6

AppyPie logo
Truely score heart icon

4.4/5

46 reviews

Visit site
$8.00

per month, $96.00 billed annually

Phone,Email,Chat Bot

Visit site

17

5

SOCi logo
Truely score heart icon

4.3/5

184 reviews

Visit site

Contact company for pricing

Chat Bot,Ticket

Visit site

18

1

Frase logo
Truely score heart icon

4.3/5

178 reviews

Visit site
$39.99

per month, $479.00 billed annually

Chat Bot

Visit site

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Chat Bot, Ticket

  • App Integration

  • NLP

Pros

  • Email templates are great

  • Feature is rich

  • Great support

  • Customer service is great

  • Nothing to dislike

See all

Cons

  • Mobile app is bad

  • Disappointing free version

See all

#5

Gist

535 Reviews analysed

522 Positive

13 Negative

Visit site

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Email, Live Chat, Chat Bot

  • App Integration

  • NLP

Pros

  • Email templates are great

  • Nothing to dislike

  • Great support

  • Learning curve is gentle

  • Feature is rich

See all

Cons

  • Limited functionality

  • Latest update is not great

  • Too expensive

  • Login problems

  • Not user friendly

See all

#7

Intercom

252 Reviews analysed

242 Positive

10 Negative

Visit site

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Email, Chat Bot, Live Chat

  • App Integration

  • NLP

Pros

  • Customer service is great

  • Great support

  • Good value for money

  • Email templates are great

  • Great pricing

See all

Cons

  • Customer service is bad

  • Disappointing features

  • Too expensive

  • Bad user experience

  • Account is locked

See all

#8

Drift

227 Reviews analysed

208 Positive

19 Negative

Visit site

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Chat Bot, Ticket

  • App Integration

  • NLP

Pros

  • Free version is great

  • Better than the rest

  • Easy to use

  • Easy to install

  • Lots of long time users

See all

Cons

  • You have to pay extra

  • No way to contact support

  • Mobile app is bad

  • Too expensive

  • Refund issues

See all

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Phone, Chat Bot

  • App Integration

  • NLP

Pros

  • Customer service is great

  • Easy to use

  • Email templates are great

  • Many advanced features

  • Easy to install

See all

Cons

  • No way to contact support

  • You have to pay extra

  • Premium version is not worth it

See all

#11

Tidio

1,282 Reviews analysed

1,031 Positive

251 Negative

Visit site

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Email, Live Chat, Chat Bot

  • App Integration

  • NLP

Pros

  • Really appreciated by its users

  • Free version is great

  • Easy to use

  • Customer service is great

  • Easy to install

See all

Cons

  • Problems with app store listing

  • Doesn't work

  • Mobile app is bad

  • Getting errors

  • Connection issues

See all

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Email, Live Chat, Chat Bot

  • App Integration

  • NLP

Pros

  • Customer service is great

  • Search feature

  • Great support

  • Better than the rest

  • Will use it again

See all

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Phone, Email, Chat Bot

  • App Integration

  • NLP

Pros

  • Really appreciated by its users

  • Nothing to dislike

  • Easy to create videos

  • Easy to use

  • Great support

See all

#17

SOCi

184 Reviews analysed

172 Positive

12 Negative

Visit site

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Chat Bot, Ticket

  • App Integration

  • NLP

Pros

  • Great for creating social media posts

  • Easy to use

  • Makes promoting easy

  • Really appreciated by its users

  • Don't mind negative reviews

See all

Cons

  • Compatibility issues

  • Not user friendly

  • Clunky

  • Fake reviews

  • Waiting time

See all

#18

Frase

178 Reviews analysed

169 Positive

9 Negative

Visit site

Key facts

  • Website Integration

  • Omni Chatbot

  • 24/7 Support

    Chat Bot

  • App Integration

  • NLP

Pros

  • Saved lots of time

  • Better than the rest

  • Great for writing on the go

  • Easy to use

  • Search feature

See all

Cons

  • Compatibility issues

  • Inaccurate

  • Limited functionality

  • Data loss

  • Not recommended

See all

Most Viewed Comparisons

Truely score heart icon

5.0/5

30 reviews

VS

Truely score heart icon

5.0/5

535 reviews

Compare
Truely score heart icon

5.0/5

30 reviews

VS

Truely score heart icon

4.8/5

252 reviews

Compare
Truely score heart icon

5.0/5

30 reviews

VS

Truely score heart icon

4.8/5

227 reviews

Compare
Truely score heart icon

5.0/5

535 reviews

VS

Truely score heart icon

4.8/5

252 reviews

Compare
Truely score heart icon

5.0/5

535 reviews

VS

Truely score heart icon

4.8/5

227 reviews

Compare
Truely score heart icon

4.8/5

252 reviews

VS

Truely score heart icon

4.8/5

227 reviews

Compare

Frequently Asked Questions

A chatbot mobile app is a computer program that you can chat with like a human. It simulates human conversation by using artificial intelligence. It also works by using natural language processing and can be on any platform as long as it can send and receive messages. You can use Chatbot as conversational user interfaces for business applications.

You need a chatbot mobile app because it is user-friendly, easy to use, and loaded with many cool features. Chatbots are the next step in human-machine interaction. This technology has already made a massive impact on the e-commerce industry by providing answers to customer support, delivering content, and selling products. They can scale to handle customer requests and respond 24/7 while freeing your staff to focus on more intricate issues.

Increase User Engagement

Increased user engagement in chatbot mobile apps is a process that describes how you can get more people to use your app. User engagement is one of the critical factors for a successful mobile chatbot application. The more the user engages with the chatbot, the more they will learn about it and eventually build a strong bond of trust. It leads to the user becoming your customer.

Offers Immediate Customer Service

Offers immediate customer service allows you to communicate with a computer program similar to an email or instant message service. This software program is designed to simulate conversation with a user by sending and receiving text messages. The idea is that the user can obtain information or complete a transaction using a simple interface.

Power Promotional Campaigns or Alerts

Power promotional campaigns are the best way to connect with your customers. It helps in targeting and reminding customers about your product or service and keeps your customers engaged with your app 24/7 and keeps them coming back to your app. The alerts allow you to send your customers a promotional message whenever you want. It helps you to create a better customer engagement with your app.

Natural Language Processing (NLP)

The use of natural language processing (NLP) allows AI algorithms better to grasp the context and meaning of user requests. Chatbots that use natural language processing (NLP) can analyze basic information from a discussion, accurately capture and reproduce synonyms, jargon, and popular abbreviations, and format the information gathered in natural language.

Deep Learning (DL)

Deep learning is a type of machine learning developed to replicate how the human brain is trained and uses data to make human-like decisions. The chatbot mobile apps are programmed to learn by example and assess if their output is valid or not on their own, assisting in the more accurate operationalization of available data and the drawing of superior conclusions.

Machine Learning (ML)

Machine learning not only helps chatbots become more competent and casual. Machine learning enables chatbots to understand and identify patterns in human language. They allow chatbots to be capable of learning while interacting with humans. It further helps in improving the accuracy of chatbots. The main problem for chatbots is understanding the user’s input, and machine learning is used to solve these issues.

Chatbots are essential to businesses because they are the next step in online communication. You can use it in service sectors like banking to help customers complete financial transactions like paying utility bills. It also improves the efficiency of a business and can provide customer service 24 hours a day. They are the best way to answer customer’s basic inquiries.

By engaging with new visitors, beginning a tailored discussion, and even gathering feedback, chatbots can hugely improve the user experience on your website. They're effectively an extension of your sales and marketing teams. Not only are they available 24/7, but the automation also saves your team valuable time and resources to work on more high-priority tasks. Chatbots are an excellent opportunity for businesses to automate customer support.

Generally speaking, the chatbot’s key information sources are the user’s contact information, profile information, user activity history, business data, etc. The chatbot will use various information sources, including data from news sites, social media including Facebook and Twitter, blogs, and marketing materials from the company. It will also use various industry sources like consumer reports, search engine optimization experts, etc.

The implementation of a chatbot is a lot faster than a mobile app or a traditional website. It takes a few weeks or a month at the most to create a chatbot. The minimum time for implementing a chatbot is two-three months. The range of the period depends on what functionality you want to release. Your chatbot developer will give you an estimate, so you can decide how long you want to keep your chatbot active.

Yes, chatbots can be programmed in multiple languages, making them practical tools for businesses operating in different countries. Since chatbots are always online, they can be programmed to recognize the language of your customers. When somebody interacts with a chatbot, it learns from the dialogues and answers user queries better.

Building a chatbot is simple in concept, but in practice, it is hard to do well. Chatbot app development is not that easy. It takes professional skills and technologies to build a good chatbot and several weeks to create one. The process requires an understanding of artificial intelligence, machine learning, NLP, chatbot development, etc. It is like having a conversation with a human, but it requires lots of patience and persistence.

It is good to have some knowledge of coding, but this is not mandatory. Chatbot mobile apps have plug-and-play features for easy chatbot creation. It also has a drag and drops editor, which makes it very easy to build your chatbot. You can also hire a chatbot developer or chatbot designer to create your chatbot for you.

To create a chatbot for an Android app, the developer needs to make an agent. Just fill in the required fields such as language and time. After this, all you have to do is train the chatbot.

1. Create the UI.

2. Modify the presenter.

3. Handle the message sent by the user. The message is then sent to the firebase.

4. Set activity for each user input. When this is done, the chatbot is ready to use.

5. Test the functionality of it, start a small talk, and you will be able to know whether the chatbot is working or not.